o2 insurance question...replace 3G for 3GS?

Discussion in 'iPhone' started by beck8, Jul 1, 2009.

  1. beck8 macrumors newbie

    Joined:
    Jun 23, 2009
    #1
    I have insurance with o2 on my iPhone 3G 16GB, and if I were to lose my phone, would I...

    1. Receive a 16GB 3G (bear in mind they no longer stock these in shops)
    2. Receive a 16gb 3GS
    3. Given an option to upgrade (3G--> 3GS) for a nominal £50 or something similar


    Help appreciated!
     
  2. Que macrumors 6502

    Joined:
    Apr 5, 2009
    Location:
    UK
    #2
    1.
     
  3. TranceNW macrumors regular

    Joined:
    Aug 18, 2007
    Location:
    Essex, United Kingdom
  4. uberamd macrumors 68030

    uberamd

    Joined:
    May 26, 2009
    Location:
    Minnesota
    #4
    The level of insurance fraud talk that goes on here is staggering.
     
  5. TSX macrumors 68030

    TSX

    Joined:
    Oct 1, 2008
    Location:
    Texas
    #5
    More than likely they will send you a refurbished 3g.
     
  6. beck8 thread starter macrumors newbie

    Joined:
    Jun 23, 2009
    #6
    It isn't insurance fraud! Someone informed me they have stopped selling the 16GB3G so was thinking do they keep a stock of 16GB3G's or will they do something else? They do replace "like for like" so that would assume a 3G not a 3GS.
     
  7. Que macrumors 6502

    Joined:
    Apr 5, 2009
    Location:
    UK
    #7
    they might not sell the 16gb 3g but they still have a nice stockpile of refurbished ones for people that "lose" theirs.
     
  8. TSX macrumors 68030

    TSX

    Joined:
    Oct 1, 2008
    Location:
    Texas
    #8
    Why dont you just call them and find out what their policy is, since they dont keep the 3g in stock?
     
  9. beck8 thread starter macrumors newbie

    Joined:
    Jun 23, 2009
    #10
    I think I will do that. Just seeing what anyone thought of.

    I have had a replacement 3G once before, in mid march. They sent me a brand new handset, in box in shrink wrap, not a refurbished one.
     
  10. beck8 thread starter macrumors newbie

    Joined:
    Jun 23, 2009
    #11
    Seems to have the definitive answer!
     
  11. Que macrumors 6502

    Joined:
    Apr 5, 2009
    Location:
    UK
    #12
    if you lose your phone and they provide you with a 3gs (in other words, DON'T offer a like-for-like replacement but an upgrade for free) then let me know, i'll strip naked in trafalgar square and sing the birdie song.
     
  12. jamojdm macrumors member

    Joined:
    Oct 25, 2006
    Location:
    Manchester, UK
    #13
    Just under a year ago one of the captains I fly with dropped his original iPhone on the airbridge and it fell through the gap and smashed.

    When he reported it he was told the gutting news that they no longer had any originals left and he would have to have a 3G iPhone...
     
  13. harryjarman macrumors newbie

    Joined:
    May 29, 2008
    #14
    my o2 insurance policy states that o2 will give me a brand new (not refurb) handset for £25 excess. Does that mean if I need a replacement that I now get a 3gs seeing as my 3g is a 16gb? Btw the screen's glass seems to be coming away slightly :/ anyone else got that? I'm waiting for the next iPhone before upgrading so this has to last about a year long and I don't think it will.
     
  14. beck8 thread starter macrumors newbie

    Joined:
    Jun 23, 2009
    #15
    They replaced my iPhone 3G 16gb with....


    a 3G 16gb!

    I also asked and they lady said, no we will only replace like for like.
     

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