O2 Insurance Question...

Discussion in 'iPhone' started by AeroUK, Jun 15, 2009.

  1. AeroUK macrumors 6502

    Joined:
    Jan 6, 2008
    Location:
    New York
    #1
    Hi guys,

    I was all ready to go and buy a 3GS on PAYG in London on Friday but I hear that O2 will not transfer the insurance from your old 3G to the 3GS if you upgrade this way.

    Does anyone have any info on this?

    Why are they making it so difficult to upgrade! :mad:
     
  2. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #2
    Wirelessly posted (iPod touch 32GB: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

    I asked the same question and have an email reply saying they will transfer it:

     
  3. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #3
    You state that "you hear" that O2 will not transfer your insurance. Are you intimating that this is a rumour or a fact you have officially heard from O2? Personally I find this very difficult to believe, after all 'phone insurance from O2 (or any other vendor) is nothing special - just an insurance policy tailored for mobile 'phones. All policies are transferrable or upgradeable - what happens when people change their car...

    The simple way to find out is, if you haven't already, ask O2!
     
  4. sallythemac Guest

    Joined:
    Jun 16, 2008
    #4
    I currently have O2 Premier Insurance on my iPhone 3G that is £7.50 p/m. I have noticed the o2 site now quotes £10 a month for this service (£120 upfront fora year for PAYG).

    I rang to ask if i upgrade by buying a PAYG iPhone 3G S, as suggested on o2's site, can i transfer my insurance. As expected i was told no, as the new phone is a PAYG phone and comes under a different insurance policy/band. She also noted that if i buy a PAYG iPhone + PAYG insurance, the insurance will be invalidated if i use my contract SIM, as it insures the PAYG phone as a package. This is standard industry procedure.

    Obviously, u can insure the PAYG one and if you need to claim say that you were using the PAYG SIM. They could check if this is true, but unlikely. And yes, technically it would be insurance fraud. But the only thing people need to be aware is that unauthorised calls wouldn't be covered on a PAYG policy, and if it was lost or stolen you may need to pay for a new SIM as the contract SIM wouldn't be covered by the policy.

    So i am planning to (unfortunately) cancel my cheaper policy and buy the PAYG variant.
     

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