Occasional green screen/freeze when watching a video

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ann713, Sep 5, 2011.

  1. ann713 macrumors 6502a

    Nov 30, 2008
    Hi, I have a three month old iPhone 4 running on the latest OS and never jailbroken. Lately, I've been watching a tv series in which a friend have converted for me, allowing me to sync and watch on my phone. Seasons 1 and 2 of the series were viewed seamlessly, but since Season 3 I've been getting a strange solid green. This green screen occurs randomly every now and then. The video would freeze (audio is still working), turn color and usually sends me back to the home screen. A quick fix is to completely quit the app and restart where left off. It would play just fine but the problem eventually returns.

    A YouTube video I've found to illustrate the green screen here.

    Was Season 3 encoded/converted incorrectly or is there something wrong with my device?
  2. ann713 thread starter macrumors 6502a

    Nov 30, 2008
    Anyone? :( I guess this is pretty uncommon. Sigh, I dread going to the Apple store.

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