Occasional Reboot

[Rhino1]

Does anyone get an occasional random reboot on their phone. Battery is 100% capacity so no issues with peak performance.

Just an occasional random reboot during browsing or usage every few weeks..?

iPhone SE running 12.1

 

[PhillyGuy72]

I am assuming my XS Max is doing this randomly overnight. Only thing I can think of. I will wake up and sometimes I have to enter my passcode in to unlock the phone. This happens maybe once every 2 weeks randomly, I can't explain it. I'm on 12.1.1, my battery shows normal levels.

My old 6+, when that battery was failing it would do random reboots, show various % of battery life ranging from 99%, then dropping to 19, 18% within ten min - then shut off. THAT was a battery problem, I took care of that. But this - on the Max, I dont know what this is?

 

[Rhino1]

I am assuming my XS Max is doing this randomly overnight. Only thing I can think of. I will wake up and sometimes I have to enter my passcode in to unlock the phone. This happens maybe once every 2 weeks randomly, I can't explain it. I'm on 12.1.1, my battery shows normal levels.

My old 6+, when that battery was failing it would do random reboots, show various % of battery life ranging from 99%, then dropping to 19, 18% within ten min - then shut off. THAT was a battery problem, I took care of that. But this - on the Max, I dont know what this is?

Me neither. I am thinking of taking it back to Apple as it was a replacement phone to my original SE but I'm not sure its a big enough reason at present. It's happening once every two weeks or so... any other experiences out there?

 

[gahig ulo]

I am assuming my XS Max is doing this randomly overnight. Only thing I can think of. I will wake up and sometimes I have to enter my passcode in to unlock the phone. This happens maybe once every 2 weeks randomly, I can't explain it. I'm on 12.1.1, my battery shows normal levels.

My old 6+, when that battery was failing it would do random reboots, show various % of battery life ranging from 99%, then dropping to 19, 18% within ten min - then shut off. THAT was a battery problem, I took care of that. But this - on the Max, I dont know what this is?

No its not random reboot its the face id thing sometimes when you move or touch the screen accidentally faceid will scan and after so many times it will ask your passcode.when its reboot you cant access the camera because its greyedout but if its jut faceid thing you can access the camera try it yourself.

 

[Rhino1]

The phone I have is an SE so it has nothing to do with FaceID. It's just an occasional reboot every two weeks or so when I open an random App?

I'm not too sure if updating to iOS 12.1.2 will help as I am currently running 12.1

Is it worth taking it to Apple or is it something experienced by others?

 

[Henny6S]

The same thing happened to my 8 Plus running 12.1.2. It turns off out of the blue

 

[Rhino1]

The same thing happened to my 8 Plus running 12.1.2. It turns off out of the blue

Ok, I've updated it to 12.1.2 and will watch it one last time before going to Apple

 

[Feenician]

I am assuming my XS Max is doing this randomly overnight. Only thing I can think of. I will wake up and sometimes I have to enter my passcode in to unlock the phone. This happens maybe once every 2 weeks randomly, I can't explain it. I'm on 12.1.1, my battery shows normal levels.

In your case, that's probably not what's happening. If you haven't unlocked by TouchID/FaceID in the last 8 hours, and haven't unlocked by passcode at all in the last 6 days, you will be prompted to enter your passcode. It's been that way for a few years.

 

[Rhino1]

Ok, I've updated it to 12.1.2 and will watch it one last time before going to Apple

So far things have been fine but I’ve noticed the battery has started to drain a little quicker on 12.1.2.. I think it still might be indexing or whatever it does for the first few days