Bought a new BTO 2011 15" MPB last week and am setting it up. I am new to Macs, and have encountered an odd problem while setting up some email addresses.
I have Office Mac 2011 installed. I have a hosted Exchange server account for my personal use. My Exchange provider (link2exchange) has a knowledge base with instructions on how to set up their Exchange account on both Outlook 2011 for the Mac and Snow Leopard mail.app. I have followed their directions for both applications and have failed to connect to the Exchange server. I have a separate support ticket in with my Exchange provider for that. But, then I ran into another problem.
I decided to set up my Hotmail account in mail.app. Very simple (automatic set to POP). Once it completed downloading my messages, I sent a test message from the mail.app Hotmail account to my Exchange account. It sent (showed up in my sent folder in mail.app), but did not arrive in my Exchange account (inbox or junk mail). However, it DID show up in the Hotmail sent items folder in Outlook 2007 on my Windows 7 box (Hotmail account using Outlook Connector).
I then sent a test message from my Hotmail account on my Outlook 2007 install on the Windows 7 machine to my Exchange account. This one showed up in my Exchange inbox like normal, as well as in the sent items folder under the Hotmail account in Outlook 2007. I thought, this is odd.
I then went back to the Mac, and logged into my Hotmail account through Safari. I sent a series of test messages from the Hotmail web based email client to my Exchange account. None of these messages showed up in my Exchange inbox or junk mail, either, but they all showed up in my sent items folder in Outlook 2007 on the Windows box. I then sent a test message from the Hotmail web based email client on IE on the Windows box to the Exchange account, and the same thing happened, showed up in the Hotmail sent items folder in Outlook 2007 but not the Exchange inbox or junk mail. Only the original message sent from mail.app shows up in my mail.app Hotmail sent folder.
I am either missing something completely obvious, something peculiar to Macs, or have a very odd and difficult to solve issue. I feel the Exchange setup problem and the Hotmail problem may be related, but I have no idea why that would be. No other problems with OSX or the MPB so far. Any advice and assistance anyone can provide would be most appreciated!
I have Office Mac 2011 installed. I have a hosted Exchange server account for my personal use. My Exchange provider (link2exchange) has a knowledge base with instructions on how to set up their Exchange account on both Outlook 2011 for the Mac and Snow Leopard mail.app. I have followed their directions for both applications and have failed to connect to the Exchange server. I have a separate support ticket in with my Exchange provider for that. But, then I ran into another problem.
I decided to set up my Hotmail account in mail.app. Very simple (automatic set to POP). Once it completed downloading my messages, I sent a test message from the mail.app Hotmail account to my Exchange account. It sent (showed up in my sent folder in mail.app), but did not arrive in my Exchange account (inbox or junk mail). However, it DID show up in the Hotmail sent items folder in Outlook 2007 on my Windows 7 box (Hotmail account using Outlook Connector).
I then sent a test message from my Hotmail account on my Outlook 2007 install on the Windows 7 machine to my Exchange account. This one showed up in my Exchange inbox like normal, as well as in the sent items folder under the Hotmail account in Outlook 2007. I thought, this is odd.
I then went back to the Mac, and logged into my Hotmail account through Safari. I sent a series of test messages from the Hotmail web based email client to my Exchange account. None of these messages showed up in my Exchange inbox or junk mail, either, but they all showed up in my sent items folder in Outlook 2007 on the Windows box. I then sent a test message from the Hotmail web based email client on IE on the Windows box to the Exchange account, and the same thing happened, showed up in the Hotmail sent items folder in Outlook 2007 but not the Exchange inbox or junk mail. Only the original message sent from mail.app shows up in my mail.app Hotmail sent folder.
I am either missing something completely obvious, something peculiar to Macs, or have a very odd and difficult to solve issue. I feel the Exchange setup problem and the Hotmail problem may be related, but I have no idea why that would be. No other problems with OSX or the MPB so far. Any advice and assistance anyone can provide would be most appreciated!
