Odd pixel anomaly on 24" iMac

Discussion in 'iMac' started by mikehowett, Oct 25, 2008.

  1. mikehowett macrumors member

    Joined:
    Apr 15, 2006
    Location:
    UK
    #1
    I've got this strange pixel anomaly on my recently purchased 24" Alu iMac, initially I thought it was a dead pixel as it appears black, but recently noticed it moves about depending on where I'm looking at the screen. For example, I drew a box around it in Word and then moved my head from side to side, the pixel would move in and out of the box. This led to me thinking it can't be a pixel problem and must be something on the display. I proceeded to clean it and it still remained.

    I decided to take a photo to see if I could get a better look at it, here are the results:

    [​IMG]

    Any suggestions on what it could be would be welcomed:)

    I'm also going to call Apple on Monday to see what they say, bearing in mind this is my second iMac already and I've only had it for just over a month.

    Thanks!
     
  2. EdbBob macrumors member

    Joined:
    Oct 25, 2008
    #2
    I think it might be dirt on the inside of the glossy cover. I have strange grey lines in the center top of the screen, but I'm a smoker and i think the iMac collects the smoke. It's not sealed.

    The glossy cover is attached with magnets!?! Search YouTube to see a video of how to remove it.

    I like like the one video with the thingy you use to fix your toilet... :D
     
  3. mikehowett thread starter macrumors member

    Joined:
    Apr 15, 2006
    Location:
    UK
    #3
    Thanks for the suggestion EdbBob, but i've already tried that. It appears that whatever it is, is in one of the layers that make up the actual LCD panel.

    I called Apple yesterday and showed them the pictures and they seemed to agree that it wasn't a pixel problem and is therefore not covered under their pixel policy, which is good because they will do something about it.

    They have arranged for it to be picked up from me and taken to a local Apple authorised service centre (Amsys) but I'm wondering if it's worth it, I might get the machine back damaged, judging by some of the comments on here.

    I could always take it to an Apple store but lugging the box through the local shopping centre is not something I really want to do.

    Decisions, decisions.:eek::confused:
     

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