odd ringtone issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by heycal, Nov 29, 2014.

  1. heycal macrumors 6502a

    Jul 25, 2013
    I've gotten an iphone 6, and I've noticed a mysterious new problem.

    Before when using an iphone 4, I downloaded a 'silent iphone ringtone' from the 'tones' store (not the regular app store), paying a 1.29 for it. I used this as my default ringtone to kill of unwanted junk callers while assiging individual ringtones to my contacts, and it worked very well. Life was good.

    But when I moved to the iphone 6, the silent ringtone disappeared. Chalking it up to some weird glitch related to switching phones, I purchased it again.

    But now it's gone once more, and the individual ringtones and alerts I asssigned to my contacts all seem to have reverted to default.

    What is going on? Having a silent ringtone is very important to me since I get many junk calls a day, not to mention I like having different sounds for different contacts.

    Can anyone help solve this one?
  2. heycal, Nov 30, 2014
    Last edited: Nov 30, 2014

    heycal thread starter macrumors 6502a

    Jul 25, 2013
    Anyone had something like this happen?

    EDIT: ended up contacting Apple support. We did an elaborate reset and restore. We'll see if it works, or reverts again at some point...

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