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ToyotaGuy23

macrumors newbie
Original poster
Jun 3, 2009
29
0
I discovered inappropriate and/or offensive content in a children's game for the iPad.

Where can I report this?
 
There's an Apple iPad Feedback form here.

There are instructions for reporting problems with iTunes Store purchases here and instructions for reporting applications here.
 
Thanks.

Unfortunately, on my version of the App Store, I cannot find the option to "report a problem" in the upper right corner. The iPad feedback form is what I am looking for, only for an application, not the device.

iPad 2 - 4.3
 
This is getting ridiculous.

I emailed the iTunes store support team, and the response was that I agreed to potentially offensive material in the iTunes EULA.

I did NOT, however, agree to animated full frontal nudity in a children's game for my niece.

I just want to report the app, why is it so hard, and who can I email?
 
This is getting ridiculous.

I emailed the iTunes store support team, and the response was that I agreed to potentially offensive material in the iTunes EULA.

I did NOT, however, agree to animated full frontal nudity in a children's game for my niece.

I just want to report the app, why is it so hard, and who can I email?

Why don't you just delete the app?

*YOU* are fully responsible for any content that may or may not be appropriate for your niece. It is not Apple's job to make sure that content is appropriate for them. Why don't *YOU* take responsibility for the material you displayed to your niece? Don't blame Apple or hold Apple responsible for things that are *YOUR* responsibility.

It's time to quit acting entitled and expecting everybody to do everything for you. It's time to take responsibility for your own life.
 
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Why don't you just delete the app?
Because other people will face the same issues. On another forum, there might be someone with this same issue.

*YOU* are fully responsible for any content that may or may not be appropriate for your niece. It is not Apple's job to make sure that content is appropriate for them. Why don't *YOU* take responsibility for the material you displayed to your niece? Don't blame Apple or hold Apple responsible for things that are *YOUR* responsibility. It's time to quit acting entitled and expecting everybody to do everything for you, and to take responsibility for your own life.
There are age categories in the App Store, if the OP ignored them then fair enough, but if they're poorly categorised then clearly that needs to be dealt with.

If you bought a U rated movies for your kids which happened to contain full frontal nudity, wouldn't you be outraged? From what you're saying, it sounds like you'd blame yourself for not watching it first.
 
Because other people will face the same issues. On another forum, there might be someone with this same issue.


There are age categories in the App Store, if the OP ignored them then fair enough, but if they're poorly categorised then clearly that needs to be dealt with.

If you bought a U rated movies for your kids which happened to contain full frontal nudity, wouldn't you be outraged? From what you're saying, it sounds like you'd blame yourself for not watching it first.

Well, first of all I would not be outraged if my kids saw full frontal nudity.

Second of all, I am responsible for anything they watch. I don't just put in a tape and let them go off with it. I will sit there and watch it with them first to make sure it doesn't contain anything that *I* think is inappropriate for *my* children. I don't depend, or blame, other people for what my kids do.

Likewise, this OP should not be blaming or counting on Apple to make sure his kids don't watch content that may or may not be offensive. That style of thinking is lazy, coddled, and disturbing. A lot of people these days seem to think that they deserve everything handed to them and act like nothing is there fault and that everybody is supposed to do everything perfect for them. It's narcissistic.
 
Thanks.

Unfortunately, on my version of the App Store, I cannot find the option to "report a problem" in the upper right corner. The iPad feedback form is what I am looking for, only for an application, not the device.

iPad 2 - 4.3

Obvious question but are you signed in?

And again, what's the app called?
 
Why are you holding back from mentioning the App name? As a public service, if that is your goal, not only reporting it to Apple, but also warning us would be prudent.
 
Likewise, this OP should not be blaming or counting on Apple to make sure his kids don't watch content that may or may not be offensive. That style of thinking is lazy, coddled, and disturbing. A lot of people these days seem to think that they deserve everything handed to them and act like nothing is there fault and that everybody is supposed to do everything perfect for them. It's narcissistic.
It's not about 'being lazy', it's about being able to trust product descriptions which should reflect the content. It's just unethical for content ratings to be blatantly wrong; since you're left with a product that doesn't suit your needs (wasted time and money) and the other issues that go along with it's consumption.

Content ratings have to be boolean to some degree (nudity/no nudity; profanity, no profanity etc), if that's what it says, that's what you should expect. When you're explicitly told what the content is, there should be no reason to check it.
 
It's not about 'being lazy', it's about being able to trust product descriptions which should reflect the content. It's just unethical for content ratings to be blatantly wrong; since you're left with a product that doesn't suit your needs (wasted time and money) and the other issues that go along with it's consumption.

Content ratings have to be boolean to some degree (nudity/no nudity; profanity, no profanity etc), if that's what it says, that's what you should expect. When you're explicitly told what the content is, there should be no reason to check it.

Buyer beware. Do your own due diligence. Take responsibility for your own life. Don't depend on others.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

It's a bit curious that the OP was asked several times for the name of the app and still has yet to give it.
 
Take responsibility for your own life. Don't depend on others.
So you believe lying to customers is ethical, I don't.

Getting back to the OPs situation, this would all have been avoided if someone rating content at iTunes was doing their job properly.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

I'm suspicious re if this is a real app given the reluctantance of the OP to name the app.

Yes you can deleate it, but now it will show up in you downloads, and pushed up to all your iOS devices and Macs automatically!
 
Can some of you people be more obtuse? Jesus, if the situation is accurate as described by the op, then it is wholly inappropriate and I for one appreciate the op getting personally involved.
 
Responses like 'delete the app' and it's 'your responsibility' is about as obtuse as it comes. If the op is lying then the false report is a different issue but doesn't mitigate the ridiculous replies. I assume you can make the distinction.
 
I agree that it's reasonable to expect that a children's game be free of nudity -- I would be pretty shocked and unhappy if my 4-year-old was playing, say, "Preschool Memory Match" and inappropriate photos popped up. (Just like I don't feel like I should have to screen an episode of "Sesame Street" for profanity before my kids watch it.) I mean, apps have ratings, and they're there for a reason. I assume the app in question was rated for your niece's age group or below?

That said, I do find the OP's reluctance to name the app a little strange.
 
Wow. The OP works a lot, sorry about that.

I don't feel like I need to name the app. It's not why I'm here. I needed to know WHO to report it to (which was my original question).
The game is rated 4+ though, which is why I wanted to report it.

These responses are quite the variety! To be honest, my niece and I played this game for a while, and she was not exposed to the content, I saw it later. But, I feel responsible to report it to Apple so that *YOUR* kid doesn't see it.

Some of you have it all wrong, I'm not mad at all, and this is not about parenting, or what is or is not appropriate. I just asked WHO I can report it to. But hey, I'm a fool and a narcissist right?

The iPad 2 (1?) does not have a button to report a problem like the app store on the iPhone. That is why I came here for advice on HOW to report it. Apple is working with me thus far. If they can address it, there is no reason to single out the app or developer and flame them.

Thanks for the (positive) replies!

EDIT: I was a liitle frustrated when iTunes support told me to contact the artist's record label. But the issue has been placed in the right hands, so we'll see how it goes.

EDIT 2: Even if I named the specific app, it's not like I could post the screenshots here on macrumors. That would violate their TOS.
 
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