Office '08 SP1 Install Issue

Discussion in 'Mac Apps and Mac App Store' started by slapshot, Feb 24, 2009.

  1. slapshot macrumors member

    Joined:
    Feb 22, 2009
    Location:
    Central Ohio
    #1
    I have attempted to install SP1 for Office '08 twice now with no luck. Is this a simple solution or has once again the folks in Seattle put out a POS product?

    The reason I thought to try and update Office was because I am trying to view a PowerPoint presentation that I created on a Windows based computer and I get a message about Digital Rights Management. I know it is password protected but it won't even give me a chance to enter a password or view it as a Read Only. HELP!!!!!!
     
  2. acurafan macrumors 6502a

    Joined:
    Sep 16, 2008
    #2
    it works, i am on SP1 (version 12.1.5 b081119).
     
  3. philosopherdog macrumors 6502a

    philosopherdog

    Joined:
    Dec 29, 2008
    #3
    Google it. The sp1 updater is a bit whacky. One thing I remember from doing it is that you have to go into a safeboot and load it from there. Hold shift down on boot. Also, download the file to a folder and try installing from there as opposed to using their updater. It will install. It's just a bit temperamental.
     
  4. harry454 macrumors 6502

    Joined:
    Sep 13, 2007
    #4
    yeah I had same problem I have to uninstall and reinstall then update first then use it
     
  5. Jethryn Freyman macrumors 68020

    Jethryn Freyman

    Joined:
    Aug 9, 2007
    Location:
    Australia
    #5
    SP1 killed my installation on every computer, I've tried it three times with no luck. Anything later than 12.0.1 won't work. Apart from that, and the fact that any one of the snails in my garden could outrun it, it's a fair piece of software.

    @slapshot: What message are you getting?
     
  6. nadyne macrumors 6502a

    Joined:
    Jan 25, 2004
    Location:
    Mountain View, CA USA
    #6
    What happens when you try to install SP1? How are you trying to install it (that is, did you download it directly from our website or did you update when Microsoft Auto-Update came up?

    PowerPoint:Mac does not support password-protected files. You should contact the author of the file and ask them to send it to you without the password protection.

    Regards,
    Nadyne.
     

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