Office '08 Word wont launch when click on it

Discussion in 'Mac Basics and Help' started by Claudiaz33, Dec 8, 2009.

  1. Claudiaz33 macrumors newbie

    Joined:
    Dec 8, 2009
    #1
    So its been since the summer my office 08 word wont launch when I click on it to open. One day it just suddenly wouldn't open and so I've gone to the Apple Store and they couldn't help I've looked things up on line no help either. I even recently bought a new disk hoping that would solve my problems but didnt. But my trash usually has this in it when it wont come up...

    Recovered Files. MerpAD word, Word Work File S_.tmp, Word Work File S_1.tmp and/or Recovered Files #1.

    If anyone could please help me I would be truly grateful! :)
     
  2. Reflow macrumors 68000

    Reflow

    Joined:
    Mar 30, 2005
    Location:
    NJ/PHL
    #2
    Have you tried trashing the preference file and/or reinstalling the application as well as repairing permissions? Also is your microsoft up to date?
     
  3. MacOCD macrumors regular

    Joined:
    Feb 11, 2009
    #3
    iWork

    You should use Pages! Better program all around in my opinion, and still saves in .doc
     
  4. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #4
    So what did you do with it?
    You might want to use the Remove Office uninstaller found in
    Applications>Microsoft Office>Additional Tools>Remove Office
    then reinstall from the disc.
     
  5. colourfastt macrumors 6502a

    colourfastt

    Joined:
    Apr 7, 2009
    #5
    I have both Word 08 and Pages .. and Pages SUCKS!
     
  6. Claudiaz33 thread starter macrumors newbie

    Joined:
    Dec 8, 2009
    #6
    I have uninstalled it and reinstalled it a couple of times and still it does not work! And yes my word is up to date whenever I reinstall it I am sure to update my microsft but it still is not working. :(
     
  7. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #7
    You could try the Office Help line

    Start here: 1/866/474-4882

    It might cost you if your Word is "old".
     
  8. Cave Man macrumors 604

    Cave Man

    #8
    Pages 09 is superior to Word 08 in most regards. There hasn't been a great version of Office since 2001.

    Are you running Snow Leopard?
     
  9. Claudiaz33 thread starter macrumors newbie

    Joined:
    Dec 8, 2009
    #9
    I dont think I ever had Snow Leopard. My sister and I got our macs around the same time and she and I used the same microsoft installment cd and hers is working just fine while mine the word suddenly stopped working.
     
  10. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #10
    Well that could be the problem. You are sharing the same license. You need to trash the plist files located at ~:Library:preferences:Microsoft:Office 2008:Microsoft Office 2008 Settings.plist

    -and-

    HD:Applications:Microsoft Office 2008:Office:OfficePID.plist

    Then re-enter a valid product key.
     
  11. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #11
    Oh. Never mind my earlier suggestion!
     

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