Office 2004 Compatibility - Problem with download

Discussion in 'Mac Apps and Mac App Store' started by MBuco12, Nov 7, 2008.

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  1. MBuco12, Nov 7, 2008

    MBuco12 macrumors member

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    Nov 2, 2008
    #1
    I just got my new macbook and installed Office 2004 on it with no problems. I previously used Office 2007 for my pc, so i have some files that are not compatible with Office 2004.

    Office leads me here: http://support.microsoft.com/kb/953823

    i download the first, but the second wont install properly as i keep getting stuck at a certain point. When i get to the destination select, it shows my hard drive as translucent so it wont let me choose any destination.

    Any help would be greatly appreciated! thanks
     
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  2. SnowLeopard2008, Nov 7, 2008

    SnowLeopard2008 macrumors 604

    SnowLeopard2008

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    #2
    have you rebooted your computer after the install of the first package?
     
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  3. MBuco12, Nov 7, 2008

    MBuco12 thread starter macrumors member

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    #3
    same problem
     
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  4. MBuco12, Nov 7, 2008

    MBuco12 thread starter macrumors member

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    #4
    the problem still occurs with a restart and so i really need some help here!
     
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  5. nadyne, Nov 8, 2008

    nadyne macrumors 6502a

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    #5
    Make sure that you get Office 2004 completely up-to-date before you install the file format converter (the second link on the page you listed).

    Can you post a screenshot of what you see when you try to install the file format converter?

    Regards,
    Nadyne.
     
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