I have uninstalled the test drive version of Office 2004 on my macbook 2.16 c2d then tried to install the full version of office (student and teacher edition) and the "office setup assistant" will crash while it is opening (bouncing in the dock). when i took it in to the I help desk at my university they told me there is some sort of permission error on the hard drive with the test drive version of office. he told me to boot from the Mac OSX cd and to run the disk utility. i think i have done that, but is anyone familiar with this problem? can anyone walk me through exactly what to do as far as the permission error goes. he mentioned he has software to take care of it but can I get that software? his flat rate is $70 and I refuse to pay that much, as I've never payed anyone to fix a problem on my computer.