Office 2008 "Did not install properly"

Discussion in 'Mac Apps and Mac App Store' started by Xorro, Jan 3, 2010.

  1. Xorro macrumors regular

    Xorro

    Joined:
    Dec 19, 2008
    Location:
    UK
    #1
    I have bought myself a copy of Office mac 200 H&S edition, I have had 3 attempts at installing it today, all of which result in:
    "Microsoft Office did not install properly" and it asks that I remove and re-install office. Which I have tried.

    I previously had a copy of the trial version of Office, but I removed this from my system 3 or 4 weeks ago.

    Does anyone have any suggestions as to what might be wrong?

    I am installing from a DVD and not a downloaded image.

    Thanks
     
  2. Xorro thread starter macrumors regular

    Xorro

    Joined:
    Dec 19, 2008
    Location:
    UK
    #2
    Sorted it at last. Despite having uninstalled the trial version, this file was left behind -
    /Users/username/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 settings.plist

    I deleted it and removed and re-installed Office 2008 and it all works now!

    You would think the Office 2008 installer would alert you to the presence of this file if it was going to cause a problem.
     

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