Office 2008 not opening...

Discussion in 'Mac Apps and Mac App Store' started by giyad, May 18, 2008.

  1. giyad macrumors regular

    Sep 7, 2007
    Im trying to open word, powerpoint, and excel but none of them will open. As soon as I do, they pop up in the dock, then they disappear and are replaced with the Microsoft Office Setup Assistant. It asks me to participate in the Customer Experience Improvement Program, I can select yes or no, then continue, but when I click finish it opens the update and nothing happens. I thought maybe there was an update, but there wasn't... So its not opening, what do i do?
  2. psychofreak Retired


    May 16, 2006
    Delete the following files:

    ~/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 Settings.plist

    /Applications/Microsoft Office 2008/Office/OfficePID.plist

    Then launch an Office app and enter your serial :)
  3. robbieduncan Moderator emeritus


    Jul 24, 2002
    See my answer in this thread.

    Or preferably do a search before posting: this question has been asked over and over since SP1 was released.
  4. mayforcepatrol macrumors newbie

    Feb 24, 2009
    Office 2008 apps not opening

    I have been able to enter my product key in the setup then when I open Word it starts to open ... then stops ... leaving with the word credits stuck in the middle of the DT

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