Office 2008 not opening...

Discussion in 'Mac Apps and Mac App Store' started by giyad, May 18, 2008.

  1. giyad macrumors regular

    Joined:
    Sep 7, 2007
    #1
    Im trying to open word, powerpoint, and excel but none of them will open. As soon as I do, they pop up in the dock, then they disappear and are replaced with the Microsoft Office Setup Assistant. It asks me to participate in the Customer Experience Improvement Program, I can select yes or no, then continue, but when I click finish it opens the update and nothing happens. I thought maybe there was an update, but there wasn't... So its not opening, what do i do?
     
  2. psychofreak Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
    #2
    Delete the following files:

    ~/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 Settings.plist

    /Applications/Microsoft Office 2008/Office/OfficePID.plist

    Then launch an Office app and enter your serial :)
     
  3. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #3
    See my answer in this thread.

    Or preferably do a search before posting: this question has been asked over and over since SP1 was released.
     
  4. mayforcepatrol macrumors newbie

    Joined:
    Feb 24, 2009
    #4
    Office 2008 apps not opening

    I have been able to enter my product key in the setup then when I open Word it starts to open ... then stops ... leaving with the word credits stuck in the middle of the DT
     

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