I am trying to activate my Office 2011. I found that I had the problem the other day when I tried to install the latest update. A screen asked for my activation key. I entered it twice. Then, another screen asked if I wanted to try activating by phone. I had to input 12(?) groups of 6 numbers, which would not work saying I had used up myactivations. So, I called MS and after explaining it to3 different levels was told I was SOL. I just tried my external hd CCC backup and it's giving me the same thing. Ok, maybe I'd backed up (copied) the internal hd with the same problem. I have a 3rd hd backup, but I'm hesitant to try it in case it becomes corrupted. I don't particularly care to buy 2016 as it's bloated overkill to me. Ideas?