Office 2011 product key doesn't work

Discussion in 'Mac Apps and Mac App Store' started by brianfast, Oct 26, 2010.

  1. brianfast macrumors regular

    Joined:
    Jun 11, 2010
    #1
    This is the worst piece of software I have ever used. Before I even use it.

    It does not accept the product key provided in the box (ordered from amazon). I have tried virtually every possible misprint/mispelling of the product key... but the product key seems to be easy enough to read to me...

    Microsoft's site has no support number listed. Microsoft assigns you installation a unique number, then does not accept it for help on the support site.

    Office 2011, you are a steaming pile of crap, and it will be a cold day in hell before I buy another Microsoft product.

    Death to microsoft!
     
  2. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #2
    Have you tried calling Amazon to resolve this?
     
  3. timothevs macrumors 6502

    timothevs

    Joined:
    Nov 17, 2007
    Location:
    FL
    #3
    Thank you for your insightful and eloquent review.
     
  4. akadmon macrumors 68010

    Joined:
    Aug 30, 2006
    Location:
    New England
    #4
    LOL!

    Um, this is 2010. Bing is your friend.

    (866) 474-4882
     
  5. kernkraft macrumors 68020

    kernkraft

    Joined:
    Jun 25, 2009
    #5
    So an individual registration issue makes an office suite a "steaming pile of crap"? :D

    I just came here because by the title, I thought that it was warmer here, but this thread stinks.
     
  6. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #6
    Probably not. I bet there are trillions of possible misprints/misspellings.

    ...you haven't even used it yet.
     
  7. Tankfantry macrumors regular

    Tankfantry

    Joined:
    Apr 21, 2010
    Location:
    Houston, Texas
    #7
    ahhhh, funny. But anyhow back to the subject at hand. I didn't have any issues installing Office 2011 and so far I like what I am seeing. Granted I don't use Outlook so I can't help there.
     
  8. phpmaven macrumors 68040

    phpmaven

    Joined:
    Jun 12, 2009
    Location:
    San Clemente, CA USA
    #8
    You gotta be kidding me. Microsoft support is great. The telephone numbers are plastered all over the place. I've called them many times over the years and they have always been excellent.
     
  9. mikechan1234 macrumors 6502

    Joined:
    Apr 9, 2010
  10. kernkraft macrumors 68020

    kernkraft

    Joined:
    Jun 25, 2009
    #10
    Just out of curiosity - what are the passwords that you have on the box? :rolleyes:
     
  11. Mike225 macrumors 6502a

    Mike225

    Joined:
    Jul 15, 2010
    Location:
    SF BAY
    #11
    If this was Apple you would have called by now, got it sorted and made a thread about how great Apple support is and how ****** Amazon is. :rolleyes:
     
  12. bruinsrme macrumors 601

    bruinsrme

    Joined:
    Oct 26, 2008
    #12
    Perhaps the OP is call from an iPhone.
    Any calls made from an iPhone to Microsoft are automatically redirected to the Movie Line
     
  13. sushi Moderator emeritus

    sushi

    Joined:
    Jul 19, 2002
    Location:
    キャンプスワ&#
    #13
    MOD NOTE

    Title is misleading.

    Changed title from "Office 2011 is a steaming pile of crap" to "Office 2011 product key doesn't work."
     
  14. brianfast thread starter macrumors regular

    Joined:
    Jun 11, 2010
    #14
    Microsoft does not have a support line open long enough. I am in Seattle Washington and by the time I get home, their support line is closed. WTH?

    Anyway, for some reason re-entering the same key worked after reinstalling the app. Maybe microsoft's activation servers were down for a while or something.
     
  15. duggram macrumors 6502

    duggram

    Joined:
    Apr 17, 2008
    #15
    My copy didn't come with a product key. It came with a pin that you enter on a certain Web site and get your product code. No problems for me.

    Could this be one of those RTFM problems?
     
  16. Tankfantry macrumors regular

    Tankfantry

    Joined:
    Apr 21, 2010
    Location:
    Houston, Texas
    #16
    Isn't that Microsoft's stomping ground? They don't have a store or something you get can some help in? You would think Seattle would have the best Microsoft support in the country.
     
  17. brianfast thread starter macrumors regular

    Joined:
    Jun 11, 2010
    #17
    Nope, the installer specifically says that the product key is on the back of the DVD sleeve, which it is. No pin anywhere.

    Although the microsoft website seems to reference a different type of box for some reason. I believe it is possible we have different types of packaging.
     
  18. mellowdave macrumors newbie

    Joined:
    Aug 16, 2010
    #18
    [​IMG]

    And its the costume makers fault this man is fat.
     
  19. jonnysods macrumors 601

    jonnysods

    Joined:
    Sep 20, 2006
    Location:
    There & Back Again
    #19
    Wow. That is the complaint with it?

    I've been using it since Beta and I love it. Man, Outlook is such a big improvement over Entourage. Glad to get rid of the purple too. The whole experience seems a lot more responsive which I'm grateful for.
     
  20. kernkraft macrumors 68020

    kernkraft

    Joined:
    Jun 25, 2009
    #20
    The password is on the bottom! That's how it's registered on the web!
     
  21. duggram macrumors 6502

    duggram

    Joined:
    Apr 17, 2008
    #21
    Then all I can say is good luck. I did have to wait for the activate server to catch up, but that was only about an hour wait.
     
  22. kernkraft macrumors 68020

    kernkraft

    Joined:
    Jun 25, 2009
    #22
    COME ON< THAT WAS FREAKING HILARIOUS!!!

    SKIDMARKS!!!!
     
  23. DEXTERITY macrumors 6502a

    Joined:
    Aug 14, 2004
    #23
    I have the same problem. I ordered from Amazon as well. This is completely unacceptable. Now I know why it was cheaper lol
     

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