Office 2011 wont reinstall from backup

Discussion in 'Mac Apps and Mac App Store' started by Saucyken, Jul 2, 2012.

  1. Saucyken macrumors newbie


    Jan 14, 2012
    Nottingham, UK
    I upgraded to an SSD on an OS 10.7 2009 MacBook Pro, reinstalled Lion via a USB and the other software from a Time Machine backup. Office for Mac 2011 refuses to function on the SSD: the error message says the installation did not complete owing to a problem with the installer. It is a 100% legit version purchased online, but I don't have the option of re-downloading it from scratch. I have the working original on the hard disc outside the machine. Is there a method for transferring it to the SSD in working order?
  2. maflynn Moderator


    Staff Member

    May 3, 2009
    Download the demo of office 11, and then enter your license # when prompted.
  3. Arelunde macrumors 6502a


    Jul 6, 2011
    CA Central Coast
    You should be able to re-download the program from Microsoft's website. Check the original paperwork you got when you purchased it and repeat the process. I did a full restore not too long ago and this is the way I handled it. All working OK now.
  4. dianeoforegon macrumors 6502a


    Apr 26, 2011

    You can use your CD key to activate the trial. Be sure to fully update before opening Outlook or you'll get this error:

    "This Identity Cannot Be Opened With This Version of Outlook"

    This message usually means any Identity saved with a newer version will not open in an earlier version. We see this a lot when users do a re-install of Office then fail to upgrade.

    There was a database upgrade in 14.1.0, 14.1.3 and again in 14.2.0. Until you update the Identity will not open.

    How To Install, Reinstall and Update Office 2011

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