Office 2011 wont reinstall from backup

Discussion in 'Mac Apps and Mac App Store' started by Saucyken, Jul 2, 2012.

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  1. Saucyken, Jul 2, 2012

    Saucyken macrumors newbie

    Saucyken

    Joined:
    Jan 14, 2012
    Location:
    Nottingham, UK
    #1
    I upgraded to an SSD on an OS 10.7 2009 MacBook Pro, reinstalled Lion via a USB and the other software from a Time Machine backup. Office for Mac 2011 refuses to function on the SSD: the error message says the installation did not complete owing to a problem with the installer. It is a 100% legit version purchased online, but I don't have the option of re-downloading it from scratch. I have the working original on the hard disc outside the machine. Is there a method for transferring it to the SSD in working order?
     
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  2. maflynn, Jul 2, 2012

    maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
    #2
    Download the demo of office 11, and then enter your license # when prompted.
     
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  3. Arelunde, Jul 2, 2012

    Arelunde macrumors 6502a

    Arelunde

    Joined:
    Jul 6, 2011
    Location:
    CA Central Coast
    #3
    You should be able to re-download the program from Microsoft's website. Check the original paperwork you got when you purchased it and repeat the process. I did a full restore not too long ago and this is the way I handled it. All working OK now.
     
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  4. dianeoforegon, Jul 3, 2012

    dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #4
    https://www.microsoft.com/mac/trial

    You can use your CD key to activate the trial. Be sure to fully update before opening Outlook or you'll get this error:

    "This Identity Cannot Be Opened With This Version of Outlook"

    This message usually means any Identity saved with a newer version will not open in an earlier version. We see this a lot when users do a re-install of Office then fail to upgrade.

    There was a database upgrade in 14.1.0, 14.1.3 and again in 14.2.0. Until you update the Identity will not open.

    How To Install, Reinstall and Update Office 2011
     
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