Office 2016 Icons Not Showing... Tried Clearing Cache

Discussion in 'Mac Apps and Mac App Store' started by AirborneConstable, Sep 11, 2018.

  1. AirborneConstable macrumors newbie

    Sep 11, 2018
    I have tried every popular solution to this. I uninstalled Office 2011 and installed Office 2016 the other day. Now the icons for some office files are completely different/not working. Does anyone know a work around? I have tried clearing all the caches suggested in past posts and rebooting in safe mode. Please see pics. Thanks.

    Screen Shot 2018-09-11 at 14.12.27.png Screen Shot 2018-09-11 at 14.19.33.png
    Screen Shot 2018-09-11 at 14.12.21.png
  2. adrianlondon macrumors 6502a


    Nov 28, 2013
    You could try re-associating the app with the files.

    Pick any one of your XLS files, and cmd-i to show the info. Look down to "Open With" and select the 2016 Excel app and then "Change all". If Excel is already selected, pick another app, Change all, then pick Excel and Change all.
  3. AirborneConstable thread starter macrumors newbie

    Sep 11, 2018
    Hi, thanks for the suggestion. I tried and it still hasn't work... driving me crazy!

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