Office 365 Email and Contacts on MBP

Discussion in 'OS X Yosemite (10.10)' started by ivanwi11iams, Nov 30, 2014.

  1. ivanwi11iams Contributor

    ivanwi11iams

    Joined:
    Nov 30, 2014
    Location:
    Atlanta, GA
    #1
    Morning\Afternoon all

    Yesterday, I bought my first MacBook Pro, 4GB, 500GB drive. I spent the majority of the evening and early morning today setting it up, and learning various things.

    When I powered it on yesterday, I perform ALL updates, including 10.10.1.
    I then connected my Office 365 Enterprise Plan 1 account to the device, for my Email, Calendar, and Contacts.

    After doing so, I noticed that I have NO Contacts. My contacts show in OWA (webmail), just not on the MBP. Contacts show fine on my iPhone and iPad, again, just not on on the MBP.

    Weird right?

    Anyone else use Office 365 Enterprise Plan?
    Thanks in advance
    Ivan
     
  2. Freyqq macrumors 68040

    Joined:
    Dec 13, 2004
    #2
    If you have office 365, then you also get outlook. Just use that.
     
  3. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #3
    I'm not on the Enterprise plan or Yosemite here but my contacts are syncing with the basic Office 365 plan using Mavericks.

    Not a lot of help from MS on this...at least not easy to find.

    If you set up the account as Exchange and your Mail and Calendar are working then check Contacts>Preferences>Accounts>the account to see if the settings look right there.

    My Server Settings look like this BTW:
     

    Attached Files:

  4. ivanwi11iams thread starter Contributor

    ivanwi11iams

    Joined:
    Nov 30, 2014
    Location:
    Atlanta, GA
    #4
    ...thanks for the responses. I've been on the phone with Apple and Microsoft for the majority of th day. This is a 'real' issue. And neither party has any idea on how to fix it.
     
  5. ivanwi11iams thread starter Contributor

    ivanwi11iams

    Joined:
    Nov 30, 2014
    Location:
    Atlanta, GA
    #5
    I'm a first time MAC user as of 29th November. And the first issue I came across was my Office 365 (Enterprise Plan 1) Contacts not syncing with my MacBook.

    The Contacts works fine with an iPad Air and iPhone 6 Plus, just not a MacBook. And, to confirm, it doesn't work with Mavericks or Yosemite (10.10 or 10.10.1).
    I've spent countless hours on the phone with Apple and Microsoft. Both are saying the issue is with the other.
    Based on the test I've performed thus far, the issue seems to be with Microsoft.

    Why?

    I have an Outlook.com account, too. I can't even set that up as an Exchange on the MacBook. The one time I was lucky to do so, the same issue with Contacts, it wouldn't sync.

    Getting this resolved will be interesting... :mad:
     
  6. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #6
    It's not possible to set up an Outlook.com account as Exchange on a Mac. That's why it won't work.

    Have you tried creating a new user account on the Mac, logging in as that user, and setting up the Office 365 Exchange account?
     
  7. ivanwi11iams thread starter Contributor

    ivanwi11iams

    Joined:
    Nov 30, 2014
    Location:
    Atlanta, GA
    #7
    Yes, I have and it still fails. There are others online complaining of said issue. So it is nice to know I'm not the only one.

    In addition, how should one setup Outlook.com on a Mac to use email, calendar, contacts, etc.?

    Thanks in advance

     

Share This Page