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Sunday Ironfoot

macrumors regular
Original poster
Apr 14, 2011
215
389
I contacted Apple (via online chat) about the possibility of an aftermarket SSD upgrade for the iMac 27". I was half expecting them to just reply with a straight NO answer, but got the following reply instead:

  • Hi, my name is Smith. Welcome to Apple!
  • Smith: How may I help you?
  • Smith: Hello!
  • Smith: Hope you are having a great day!
  • You: About iMacs, since there's a 4 - 6 week wait for the SSD option, is it possible to upgrade to an SSD later if I buy the iMac now (27" model), e.g. through Apple or an authorised repair company?
  • Smith: You would only be able to upgrade with an Apple certified technican. I do not have that costs available.
  • Smith: AppleCare would have that information. But remember you would be replacing the drive and not just upgrading it.
  • You: Do you know where I could find further information?
  • You: Also if an authorised technician did the upgrade, it wouldn't void the warranty?
  • Smith: It would not.
  • Smith: you would need to contact AppleCare for further information.
  • Smith: Please ring AppleCare at 0844 209 0611. Lines are open Monday-Friday 08:00-19:45 and Saturday 10:00-17:45.
  • You: ok, thank you very much for your help =D

So what do you think? An official aftermarket SSD install via Apple wouldn't void your warranty, and wouldn't require me to gut open my iMac.

I might pop into an Apple Store and inquire, or just call that phone number.
 
yes possible

as i have already written in another thread:

I have just spoken to a sales person at apple (germany) regarding exactly this matter. He spoke to the technical department before confirming that one could pick up the imac with 1 or 2 TB HDD today and bring it back to them or to one of their partners for an SSD upgrade.

My Q: so after the later upgrade, HDD+SSD would be installed together and not only the HDD swapped out for SSD? His Answer: yes
My Q: will there be an "SSD upgrade offer" of any kind? Answer: we or our partner will be able to offer you a descent and performing SSD

and of course the warranty is not void as it would be if i had to implement the SSD myself (besides the lack of enough abilitys for such a task)
 
Some questions of my own:

Will I be able to choose my own SSD? Only the SSD provided by Apple?

Any cost involved in getting an authorised technician to do the work?
 
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