oh. darn.

Discussion in 'Buying Tips and Advice' started by backsidetailsli, Oct 28, 2007.

  1. backsidetailsli macrumors 65816

    backsidetailsli

    Joined:
    Aug 1, 2006
    Location:
    Toronto!
    #1
    heres my issue. i ordered my MBP and recieved an ipod and printer as the educational discount. today i filled out the rebate forms online and noticed i waited too long, its supose to be done within 30 days. so now does this mean there is no way of getting my rebate? if this is the case, thats ****** customer service
     
  2. rogersmj macrumors 68020

    rogersmj

    Joined:
    Sep 10, 2006
    Location:
    Indianapolis, IN
    #2
    I fail to see how you not filling out the rebate forms by the deadline is bad customer service on Apple's part. It may be frustrating, but there's always rules. You should have filled them out immediately.

    If you want to recoup the costs, I'd suggest selling them on eBay. You should get most of what they're worth.
     
  3. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #3
    you should always read the terms and conditions on any rebate before making a purchase. a lot of companies require you submit rebate forms within 30 days, and not doing so within that time does not equate to crappy customer service. i'm sorry you didn't turn in the rebate in time, but it isn't apple's fault. your best bet is to get on the phone with apple and explain your situation. if they grant your rebate, then great. if not, move on.
     
  4. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #4
    What :confused:, they post the terms and conditions at the time and freely make them available but because you didn't read them thats is their fault, did you want an apple rep to swing by your house and remind you to fill it in in time and perhaps help you out. It is clearly your mistake.


    Any way you could phone them and ask.
     
  5. backsidetailsli thread starter macrumors 65816

    backsidetailsli

    Joined:
    Aug 1, 2006
    Location:
    Toronto!
    #5
    im having a bad day already and now my parents now want to kill me. wonderful
     
  6. DeaconGraves macrumors 65816

    DeaconGraves

    Joined:
    Apr 25, 2007
    Location:
    Dallas, TX
    #6
    This is the reason why companies do rebates instead of just giving you the discount/extra items with your purchase. They know a handful of people will forget/not bother to do the extra work it takes to claim it.

    Seriously, why didn't you do this right when you received the rebate materials. That's what I always do.
     
  7. backsidetailsli thread starter macrumors 65816

    backsidetailsli

    Joined:
    Aug 1, 2006
    Location:
    Toronto!
    #7
    im gonna call tomorrow and make an excuse.. see what they say. has anyone had this same situation and got out of it? i dont mind returning the printer.. but my ipod must stay.
     
  8. koobcamuk macrumors 68040

    koobcamuk

    Joined:
    Oct 23, 2006
    #8
    I'm sorry to hear you're not having a great day. I empathize with you. I hope that things get better. You parents might be angry, but I'm sure they love you. Good luck. Try phoning and apologizing.
     
  9. backsidetailsli thread starter macrumors 65816

    backsidetailsli

    Joined:
    Aug 1, 2006
    Location:
    Toronto!
    #9
    you are too kind. great vibes come from you, karma will reward you some day.
     
  10. uaaerospace macrumors 6502

    Joined:
    Feb 15, 2005
    Location:
    Alabama
    #10
    I fail to see how you can possibly blame Apple for your procrastination. That said, you may wish to mail the forms instead of completing the form online. I was a few days late* with my "Buy a Mac and get $100 off a printer" rebate. It wouldn't let me complete it online, but they accepted it via mail. It's worth a shot. Don't be upset though if they don't.

    *I gave the printer as a Christmas gift, and I didn't want to cut the UPC code off of the box until after the gift was received.
     
  11. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #11
    Go ahead and fill out the paper forms and mail them in. If you're only a few days over it may still go through -- for Apple.com orders it says the 'shipping date' not the date you ordered.
     
  12. ctsport macrumors newbie

    Joined:
    Oct 28, 2007
    #12
    You failed to follow instructions. I see no reason why Apple should be held responsible for your negligence. :confused:
     
  13. backsidetailsli thread starter macrumors 65816

    backsidetailsli

    Joined:
    Aug 1, 2006
    Location:
    Toronto!
    #13
    no ****. if you read above, im having a bad day. thanks for reminding me
     

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