Oh No got a call from Apple..

Discussion in 'iPhone' started by sobucky, Sep 12, 2014.

  1. sobucky macrumors 6502

    Joined:
    Oct 12, 2011
    #1
    GOT AC AL FROM APPLE TO call in about my 6+ order...
     
  2. soco macrumors 68030

    soco

    Joined:
    Dec 14, 2009
    Location:
    Yardley, PA
  3. iphone1105 macrumors 68020

    iphone1105

    Joined:
    Oct 8, 2009
    #6
    Or had a stroke in the middle of typing his message.
     
  4. M87 macrumors 65816

    Joined:
    Jul 18, 2009
    #7
    I think that happened to me once and it ended up being an issue with the carrier.
     
  5. darkflounder macrumors regular

    darkflounder

    Joined:
    Jun 15, 2008
    Location:
    SF Bay Area, California
    #8
    So, who clicked submit??

    Sounds like a campfire ghost story...:eek:
     
  6. nlkccom macrumors 6502a

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    Sep 18, 2008
  7. MSK5959 macrumors member

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    Sep 11, 2014
  8. sobucky thread starter macrumors 6502

    Joined:
    Oct 12, 2011
    #11
    I'm flabbergasted gasted, the call was routed to corporate and they said that there is something wrong with my order, since it is not processing... They asked me why the shipping name is different from my billing ( my brother is going to be at home to sign for it so I out it in his name).... He said I should get a email in the next few minutes to see if it has been resolve, and he kept apologizing... I also told him that it is my not my problem because, I told my CC company of the charge already and it's all good to go from their end..
     
  9. iphone1105 macrumors 68020

    iphone1105

    Joined:
    Oct 8, 2009
    #12
    His head hit send as it crashed onto the phone during the stroke ;)
     
  10. hasanahmad macrumors 65816

    Joined:
    May 20, 2009
    #13
    did you atleast ask corporate if they are shipping more +'s stateside so can get our iphones early?
     
  11. DanGoh macrumors 6502

    DanGoh

    Joined:
    Apr 6, 2014
    #14

    I think it is your problem.
     
  12. sobucky thread starter macrumors 6502

    Joined:
    Oct 12, 2011
    #15
    I have to wait for his email update, for some reason he said my order is stuck at payment processesing... But my CC shows the $1 pending charge though .
     
  13. iphone1105 macrumors 68020

    iphone1105

    Joined:
    Oct 8, 2009
    #16
    You do realie you could've just used your name, anyone can sign for a package in your household, sounds like you might have created you own issue?
     
  14. sobucky thread starter macrumors 6502

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    Oct 12, 2011
    #17
    He said the issue was payment processesing..
     
  15. rambo47 macrumors 6502a

    rambo47

    Joined:
    Oct 3, 2010
    Location:
    Denville, NJ
    #18
    I pre-ordered a 6+ today at a Verizon store and their system was borked. The rep had to hit the "continue" button repeatedly for almost 10 minutes just to get the order through. Finally got a confirm but it was an arduous process fought with uncertainty.

    He said we can all expect the 6+ orders to take until Halloween for delivery. As it stands, the 6+'s won't be delivered until OCTOBER 21st. We should expect even that date to get pushed, which blows.
     
  16. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #19
    Beat me to it! :D

    This. They do not ask for ID, they usually don't even check the signature. As long as something is scribbled on their tablet they are fine.
     
  17. Gator24765 macrumors 6502a

    Gator24765

    Joined:
    Nov 13, 2009
    Location:
    Texas
    #20
    as he fell his head hit the submit button
     
  18. sobucky thread starter macrumors 6502

    Joined:
    Oct 12, 2011
  19. iphone6fan macrumors regular

    iphone6fan

    Joined:
    Sep 9, 2014
    #22
    What can you do?
     
  20. sobucky thread starter macrumors 6502

    Joined:
    Oct 12, 2011
    #23
    Ok, the rep said everything looks fine now, the was an error with the credit card processing... So I had to call my CC and explain the situation to the and they gave me a approval code to give the apple rep to push the charge through.... So for some reason apple system is really messed up.. Because when I call my CC they said the charge has already been approved and in pending already.....


    So for all you people make sure to check your email to see if they give a phone number to call a apple rep... I think the issues was due to the website being down and I happen to ordered at like 5est when the site came right back up. Also when I was checking order status the page will always be messed up... Dunno if it had something to do with that too..
     
  21. Kealohilani macrumors 6502

    Joined:
    Sep 16, 2012
    #24
    You have me a little worried right now. I ordered a 6+ through the Apple site but it is for AT&T. The billing address is my husbands name because it is his card, but the ships to is my name because I am the account holder with AT&T, and we have different last names. Hope everything goes well. It still says everything is ok through Apple's order detail page and I have not received any emails from Apple or AT&T yet. I could edit the billed to name but it says I have to call Apple to do that,
     

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