Ok I am done with AT&T. TMobile here I come

thechidz

thechidz

macrumors 68000
I placed an order at the ATT store yesterday for direct fulfillment of the white 3G iPhone. The girl at the desk was screwing up everything and I was worried about it, but finally got a receipt that looked complete. Well, after trying to get any info about my order online at all, and finding that there seems to be no record of my order, I called my ATT premier rep and she can find nothing at all as well and seemed to be flustered and gave me a generic answer. If they screwed this up it will be the final straw and I will cancel my current 2G iPhone contract, pay the ETF, and run my 2G iPhone with TMobile and be done with it. Just wanted to vent.:mad:
 
thats what you get for going to att
every iphone customer knows that the att people are useless
i know more about this stuff than they do
they have good coverage but their customer service just sucks

i suggest going to an apple store
they know what theyre doing
 
thechidz said:
I placed an order at the ATT store yesterday for direct fulfillment of the white 3G iPhone. The girl at the desk was screwing up everything and I was worried about it, but finally got a receipt that looked complete. Well, after trying to get any info about my order online at all, and finding that there seems to be no record of my order, I called my ATT premier rep and she can find nothing at all as well and seemed to be flustered and gave me a generic answer. If they screwed this up it will be the final straw and I will cancel my current 2G iPhone contract, pay the ETF, and run my 2G iPhone with TMobile and be done with it. Just wanted to vent.:mad:
Click to expand...

Yeh but tmobile sucks. Smh. You think theres not a single dimwit at tmobile? I left tmobile for them being retarded.
 
dccorona said:
every iphone customer knows that the att people are useless
Click to expand...
Excuse me? I know I should not take offense to this statement but really?! That is not a fair statement at all. When I got my first iPhone the saleswoman who helped me at AT&T was more than helpful with setting up my plan etc. Not all of them are quite useless. :'(
 
ts thanks for making a thread. AT&T is great from service to customer service. I am more than happy with them.
 
I switched to AT&T from Alltel and have been more than happy with their customer service so far. I don't know if they have been good or if I was just abused by Alltel, though. The few times I have needed assistance, not-iPhone related, they have gone above and beyond to help me out.
 
thechidz said:
I placed an order at the ATT store yesterday for direct fulfillment of the white 3G iPhone. The girl at the desk was screwing up everything and I was worried about it, but finally got a receipt that looked complete. Well, after trying to get any info about my order online at all, and finding that there seems to be no record of my order, I called my ATT premier rep and she can find nothing at all as well and seemed to be flustered and gave me a generic answer. If they screwed this up it will be the final straw and I will cancel my current 2G iPhone contract, pay the ETF, and run my 2G iPhone with TMobile and be done with it. Just wanted to vent.:mad:
Click to expand...


I had the same problem. When using the ZIP CODE. It's the zip code to the store that you did the order from.
 
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