Ok I am done with AT&T. TMobile here I come

Discussion in 'iPhone' started by thechidz, Jul 14, 2008.

  1. thechidz macrumors 68000

    thechidz

    Joined:
    Jul 25, 2007
    Location:
    New York City
    #1
    I placed an order at the ATT store yesterday for direct fulfillment of the white 3G iPhone. The girl at the desk was screwing up everything and I was worried about it, but finally got a receipt that looked complete. Well, after trying to get any info about my order online at all, and finding that there seems to be no record of my order, I called my ATT premier rep and she can find nothing at all as well and seemed to be flustered and gave me a generic answer. If they screwed this up it will be the final straw and I will cancel my current 2G iPhone contract, pay the ETF, and run my 2G iPhone with TMobile and be done with it. Just wanted to vent.:mad:
     
  2. Next Tuesday macrumors 6502a

    Next Tuesday

    Joined:
    Sep 14, 2006
    Location:
    Orlando,FL
  3. dccorona macrumors 68020

    dccorona

    Joined:
    Jun 12, 2008
    #3
    thats what you get for going to att
    every iphone customer knows that the att people are useless
    i know more about this stuff than they do
    they have good coverage but their customer service just sucks

    i suggest going to an apple store
    they know what theyre doing
     
  4. Next Tuesday macrumors 6502a

    Next Tuesday

    Joined:
    Sep 14, 2006
    Location:
    Orlando,FL
    #4
    Yeh but tmobile sucks. Smh. You think theres not a single dimwit at tmobile? I left tmobile for them being retarded.
     
  5. airlights macrumors regular

    Joined:
    Jun 18, 2008
    Location:
    Henderson, NV
    #5
    Excuse me? I know I should not take offense to this statement but really?! That is not a fair statement at all. When I got my first iPhone the saleswoman who helped me at AT&T was more than helpful with setting up my plan etc. Not all of them are quite useless. :'(
     
  6. ivtecDOu macrumors 6502

    ivtecDOu

    Joined:
    May 24, 2008
    Location:
    mass
    #6
    ts thanks for making a thread. AT&T is great from service to customer service. I am more than happy with them.
     
  7. thechidz thread starter macrumors 68000

    thechidz

    Joined:
    Jul 25, 2007
    Location:
    New York City
    #7
    haha I can almost picture how you would say this... more like "excuuuuuuse me?"
     
  8. volsfan macrumors regular

    volsfan

    Joined:
    Apr 9, 2008
    #8
    att is ridiculus. i want t-mobile where i live
     
  9. Shortnsweet macrumors newbie

    Joined:
    Jun 11, 2007
    Location:
    Arkansas
    #9
    I switched to AT&T from Alltel and have been more than happy with their customer service so far. I don't know if they have been good or if I was just abused by Alltel, though. The few times I have needed assistance, not-iPhone related, they have gone above and beyond to help me out.
     
  10. ivtecDOu macrumors 6502

    ivtecDOu

    Joined:
    May 24, 2008
    Location:
    mass
    #10
    you say that now. my friend who has tmobile hates it, he never has service anywhere.
     
  11. VeNoMiZeD macrumors 6502

    Joined:
    Jul 14, 2008
    Location:
    San Francisco
    #11

    I had the same problem. When using the ZIP CODE. It's the zip code to the store that you did the order from.
     

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