Straight after release, I ordered a new Mac Pro with 8800GT through a local, well established reseller. I didn't go via Apple direct, because I wanted to make deal on RAM (8GB) and HDDs (2x750WD) ready to go. Wait was fine, last week they tell me the Machine will be in on Monday. On Monday they say it's in, parts are in, etc. I tell them I'll be in on Wednesday to pick up. Wednesday comes around, they say they are "testing" it, try to rush me out of the store with offers of free delivery, etc. I tell them I'll be back in the afternoon. Come back, Mac Pro is lying open on a chair in the middle of the store (think busy mall), parts all around the place. They have a (second-hand looking) Hitachi 500GB and an older model Seagate 500 Drive. There's no Ram in the machine (turns out it hadn't arrived yet). Oh and here's the kicker, I look inside and see a nice, bright red, half sized video card! They admit they were trying to palm off the wrong machine - but they can get the right one in by Saturday! So, I explain to them in clear, store-emptying prose, that I want a full refund. No, a two-week wait for funds to clear will not do. When I go in today to speak to the manager and confirm the refund will be in by the close of the week, they point to a magically appeared Mac Pro with the 8800GT card. But, when I ask them to boot it up so I can check the card is installed properly, they get very sheepish. Refund please. Anyway, I've ordered a new one, direct from Apple. Now I need a drink.