So I've got a 2GHz MacBook Pro with the whine. Or, I did. I sent it to Applecare, and they said they were replacing the logic board. I got it back about four weeks ago. But... They decided not to replace the logic board. And... The whine sounded exactly the same as before. So I go to my local Apple Store. I want the logic board replaced by them, in-store. They agree after trying to dodge a bit (obviously, they prefer to ship it out). They say they'll call me when the part arrives, and I'll keep the computer until then (again, they didn't want to, but I pressured them into it). They call, and I drop it off. This was last Wednesday. So I get it back today. Listen... Whine is reduced, but not gone. Okay, I can live with that. Oh, wait. The SuperDrive is trying to eject. Over and over. Oh crap. I grab a DVD, and push it in. Nothing. The drive won't grab it. Won't suck it in. Its like it has no power, but obviously it does since it makes the eject noise. Obviously, this needs to be fixed. Now, I'm not trying to be greedy, but might I have some success talking my way into a new MacBook Pro? It seems the newer models don't have the whine and obviously don't have broken SuperDrives. To be frank, I'm afraid they'll unplug or damage something else next time they're inside. If that's not possible, what's the best I can hope to get? Is same-day service possible? A free Shuffle? And what is the best avenue to get the best service and "We want to keep you an Apple customer" treatment? This is a $2500 computer. I want it perfect. I want them to want to keep my business.