Old mac.com Account Issue

[Spankypoo]

The situation:

• I set up a mac.com email address long ago, and opted not to pay for the service when it turned into .mac in '02
• My account (on the me.com login page) is locked due to too many incorrect password attempts
• I remember the password, and still use it to log in to the account for IM purposes
• I don't remember the email address I associated it with (it was over a decade ago), and despite submitting a password reset and checking every old webmail account I can remember, I can't find it

How can I get back into this account to start using it as an Apple ID, with iCloud, etc? Any ideas?

 

[mmthomas]

old email not available

I have the same issue; my mac id associated email address in old and forgotten or out of business. How get the old mac.com ID up again? Is there any direct access to account maintenance people?

 

[rhapsodyosx]

Has anyone else gotten anywhere with this? I'm in a similar place

 

[r0k]

Unlike many of their competitors, Apple has people ready to talk to you on the phone about problems with their services. I suggest you go through support.apple.com or call Applecare on the phone. I doubt fixing your problem would take more than 10 minutes.

 

[rhapsodyosx]

Thank you, but I've already tried it. When a family member changes the account information and they are no longer around you evidently are locked out of it completely.

 

[r0k]

Thank you, but I've already tried it. When a family member changes the account information and they are no longer around you evidently are locked out of it completely.

Your account was a sub account of a mobile me family pack? And the master account moved on to iCloud but your password is locked? When I moved my master .me account to icloud, I saw a warning that I could no longer "manage" sub accounts but I would still expect Apple to be able to reset a sub account password if the user ever forgot it.

 

[mmthomas]

Me not Mac

I emailed my old mac.com address and it has been given away to another person. So there is no direct correlation between me.com and mac.com email addresses. I got a new me.com email address.

Strangely, I was able to keep the old mac.com email as ID for iCloud. The old email password worked for iCloud.