Other Once eSIM is enabled, what happens when a restore via iTunes or Erase is needed? Question

Synomenon

macrumors 6502
Original poster
Apr 5, 2011
308
87
So, once we've moved our line to the eSIM, what happens if we have to restore the phone via iTunes or an "Erase All Contents and Settings" in Settings -> General -> Reset ?



I'm guessing that as long as T-Mobile doesn't remove the phone's EID from your line in their system, it'll be easy to add back manually using that address ( cust-005-v4-prod-atl2.gdsb.net ).
 

DeanLubaki

macrumors 6502a
May 29, 2014
678
487
Toronto
You're presented with an option to keep the eSIMs or erase them when erasing the iPhone from the settings.
From iTunes, the eSIMs are kept.
 

ImAnAgent

Suspended
Oct 11, 2018
273
209
My mind
I had the $40 eSim T-Mobile plan on my line. I restored my phone last week and lost my line. It was not anywhere to be found when my phone restored and I was never given the option to keep the line before restoring.

T-Mobile was little help in helping me get the line back. I only had two days left on the month so I just let it go. I really didn't need the line anyways since I have a postpaid T-Mobile line.