I agree that overall it's a better experience, but connection reliability was better with the Jabra. I remember the Jabra being a little flakey when I first got them and then they got better with further firmware updates. Hopefully the APP follow the same path.I have both the Jabra 65T and APP. I find the APP much more comfortable and the ANC is a bonus, along with the seamless integration with iPhone and iPad.
I have had a number of issues with my Airpods Pro. Firstly the Airpods would charge, then drain back down then charge back up to 100% all while in there case. Secondly I have a crackling sound in the left AirPod, if I turn off AC it stops.
I have become really disappointed with my Airpods Pro. I even phoned Apple who didn’t know what was going on, they passed me onto a senior person who just said I needed to go to the Apple store, they would look into it. After explaining that I live around 22 miles away from the nearest Apple store, I was simply told that they don’t offer a mail
UPDATE: Apple have offered the mail in option when I contacted them earlier today. They are now sending me a replacement pair, however they have put a hold on my debit card for £265, I phoned Apple back up and they explained that it’s to make sure I send back the original pair. The money will be refunded when i send my original pair to them.
The situation still isn’t resolved! I have had the replacement Airpods Pro and I have sent the faulty ones back (just like they asked me to) BUT Apple still haven’t released the hold on my card.Keep us posted! I live about 20 or so miles from Apple so feel your pain. For whatever reason it stopped happening after I wrote this post so I've not gone any further with it yet.
When i contacted them last week, they told me "within 48 hours" and now a week later, the hold is still on my card. I could understand it if i hadn't sent the faulty ones back, but they have had them for a week (today).Ugh! Sorry to hear you're still waiting.
Has Apple offered a timeframe within which they will release the hold? If not, I'd contact your cc company and let them know what's happening. With the pandemic there is lots of disruption to business and I'd make sure that you at least let the cc company know that there is a possible dispute forthcoming.
Keep us posted!
HI, i did get my money back, the bank needed to release the hold. My replacement Airpods Pro seem to be working properly.I lost one of my buds and needed to pay the ridiculous replacement price (ugh). On a positive note, I've not had the pairing issue since. Hope you get your money back soon.