One dead pixel, and loose on/off button. Should I bother going to the Genius bar?

Discussion in 'iPhone' started by fel10, Jun 28, 2015.

  1. fel10 macrumors 68000

    fel10

    Joined:
    Feb 2, 2010
    Location:
    Woodstock, GA USA
    #1
    I made a appointment for Monday to have those issues checked, but I was wondering if its even worth trying. I've heard that most of the time Apple wouldn't fix the screen for dead pixels unless you have a few dead pixels on your screen. And the on and off button works fine, its just feels really loose. Also, my iPhone 6+ has been performing kind of choppy and laggy. I don't know if thats just the phone, or a hardware of software issue. Should I even bother trying?

    The dead pixel is really tiny, but still a defect for such an expensive device. Here's a pic.


    [​IMG]
     
  2. ABC5S macrumors 68040

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #2
    Brand new, cost lots of money, I would want a good product. Up to you. Some would and some would not. ;)
     
  3. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #3
    Same. It's up to you.
    I still think apple need some refinement on software.
     
  4. fel10 thread starter macrumors 68000

    fel10

    Joined:
    Feb 2, 2010
    Location:
    Woodstock, GA USA
    #4

    Well, its not brand new. I've had this phone since December, but I do have Apple Care.
     
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #5
    Well, you have at least a 1 year warranty by default as well.

    Let us know how the appointment goes.
     
  6. fel10 thread starter macrumors 68000

    fel10

    Joined:
    Feb 2, 2010
    Location:
    Woodstock, GA USA
    #6
    Well, went there today, and he checked my phone, and said they could replace it. He went to check to see if they had any of my iPhone model in stock, and they didn't, so he ordered one and will call me when it arrives. I'm assuming it will be refurbished, but I heard their refurbished phones are just as good as a brand new one.

    By the way, does anyone have an idea how long it might take for them to receive it?
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    The timing will really depend on the store and perhaps what distribution center they would get it from. No way to really say one way or another, but shouldn't be that long. Did they not give an estimate of any kind?
     
  8. fel10 thread starter macrumors 68000

    fel10

    Joined:
    Feb 2, 2010
    Location:
    Woodstock, GA USA
    #8
    No. He just said they were going to contact me when they receive it
     
  9. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #9
    That's a bit odd, they should have at least an estimate of some sort. If you haven't heard from them by the end of the week you can probably call up the store and ask them if they have an idea of when it might be happening, as they likely should by that time.
     
  10. fel10 thread starter macrumors 68000

    fel10

    Joined:
    Feb 2, 2010
    Location:
    Woodstock, GA USA
    #10
    Yeah I'll do that. I might even call tomorrow just to make sure the guy put me in the waiting list.
     

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