One dead pixel, and loose on/off button. Should I bother going to the Genius bar?

fel10

macrumors 68000
Original poster
Feb 2, 2010
1,615
953
Woodstock, GA USA
I made a appointment for Monday to have those issues checked, but I was wondering if its even worth trying. I've heard that most of the time Apple wouldn't fix the screen for dead pixels unless you have a few dead pixels on your screen. And the on and off button works fine, its just feels really loose. Also, my iPhone 6+ has been performing kind of choppy and laggy. I don't know if thats just the phone, or a hardware of software issue. Should I even bother trying?

The dead pixel is really tiny, but still a defect for such an expensive device. Here's a pic.


 

ABC5S

Suspended
Sep 10, 2013
3,395
1,596
Florida
Brand new, cost lots of money, I would want a good product. Up to you. Some would and some would not. ;)
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,450
15,984
Well, its not brand new. I've had this phone since December, but I do have Apple Care.
Well, you have at least a 1 year warranty by default as well.

Let us know how the appointment goes.
 

fel10

macrumors 68000
Original poster
Feb 2, 2010
1,615
953
Woodstock, GA USA
Well, you have at least a 1 year warranty by default as well.

Let us know how the appointment goes.
Well, went there today, and he checked my phone, and said they could replace it. He went to check to see if they had any of my iPhone model in stock, and they didn't, so he ordered one and will call me when it arrives. I'm assuming it will be refurbished, but I heard their refurbished phones are just as good as a brand new one.

By the way, does anyone have an idea how long it might take for them to receive it?
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,450
15,984
Well, went there today, and he checked my phone, and said they could replace it. He went to check to see if they had any of my iPhone model in stock, and they didn't, so he ordered one and will call me when it arrives. I'm assuming it will be refurbished, but I heard their refurbished phones are just as good as a brand new one.

By the way, does anyone have an idea how long it might take for them to receive it?
The timing will really depend on the store and perhaps what distribution center they would get it from. No way to really say one way or another, but shouldn't be that long. Did they not give an estimate of any kind?
 

fel10

macrumors 68000
Original poster
Feb 2, 2010
1,615
953
Woodstock, GA USA
The timing will really depend on the store and perhaps what distribution center they would get it from. No way to really say one way or another, but shouldn't be that long. Did they not give an estimate of any kind?
No. He just said they were going to contact me when they receive it
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,450
15,984
No. He just said they were going to contact me when they receive it
That's a bit odd, they should have at least an estimate of some sort. If you haven't heard from them by the end of the week you can probably call up the store and ask them if they have an idea of when it might be happening, as they likely should by that time.
 

fel10

macrumors 68000
Original poster
Feb 2, 2010
1,615
953
Woodstock, GA USA
That's a bit odd, they should have at least an estimate of some sort. If you haven't heard from them by the end of the week you can probably call up the store and ask them if they have an idea of when it might be happening, as they likely should by that time.
Yeah I'll do that. I might even call tomorrow just to make sure the guy put me in the waiting list.