One Dead Pixel

Discussion in 'MacBook' started by meyer1131, Sep 26, 2008.

  1. meyer1131 macrumors regular

    Joined:
    Mar 6, 2008
    #1
    I have one dead pixel at the bottom of my screen that keeps flashing. Is this covered by apple? My macbook was purchased in January. What will they do for me?
     
  2. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    One pixel is will within their accepted bounds (so no replacement/exchange). In addition you've lived with it for 8 months significantly weakening any bargaining position you had. They'll do nothing.
     
  3. mosx macrumors 65816

    Joined:
    Mar 3, 2007
    #3
    To me, a dead pixel is unacceptable. You need to get Apple to replace that display by any means necessary.

    But you really should have done something about it when you got it.
     
  4. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #4
    It may be considered within the bounds of manufacture quality control; the question they'll want to ask, but not is why did you wait 8 months?
     
  5. meyer1131 thread starter macrumors regular

    Joined:
    Mar 6, 2008
  6. chscag macrumors 68000

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #6
    Meyer1131:

    Go here and give their on line pixel repair software a try. It may be able to restore your dead pixel. No guarantees but worth a go:

    http://www.jscreenfix.com/basic.php

    Good luck and regards.
     
  7. meyer1131 thread starter macrumors regular

    Joined:
    Mar 6, 2008
  8. OrangeSVTguy macrumors 601

    OrangeSVTguy

    Joined:
    Sep 16, 2007
    Location:
    Northeastern Ohio
    #8
    Yeah the screen massage works. But it will still come back if there was a problem with it. Happened to one of my LCDs. It started flickering after 3 years so I just slightly pressed on it and it went away. Came back a few other times but I havn't seen it in weeks.
     
  9. meyer1131 thread starter macrumors regular

    Joined:
    Mar 6, 2008
    #9
    just to give you guys a heads up.. they said it was a group of pixels and something foreign got into my screen which caused something like a back light failure there.. and they are replacing my screen :)
     

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