Okay. Maybe not a million dollars in actual cash - it's more a poetic metaphor for my gratitude, should you be able to help me fix this annoying [bad word] nuisance. I have a Mac Mini, OSX 10.7.5, running iTunes 18.104.22.168. I recently bought the biggest iPod Touch, hooked it up, worked like a charm. Very pleased. Then it started pestering me to update to the latest OS, 10.2. And I did a very stupid thing - against all my better judgement and bitter experience I tapped "update". It seemed okay until I tried plugging the frigging thing into my computer to do a manual synch with iTunes, when I got the typically Macintosh slap-in-the-face pane telling me (very usefully) that: "iTunes could not connect to the iPod touch "Old Fool's iPod" because an invalid response was received from the device". Imagine my delight, the zen-like calm I brought to bear on the problem. W the actual F? My first response was to copy this message into Google. Astonishingly, I'm not the only person to have received this kick in the nuts from the mind-hive genius that is Apple Macintosh. But as to sorting it out, nobody seems to have a clue. Including Tim Cook. For what it's worth, here's what I've tried: - Tapping the pointless "trust this computer" button that taunts you on the iPod. It does nothing. Every time. Thanks! - Quitting, turning off, unplugging, replugging, turning back on, trying different USB ports, rebooting, everything. Not just my computer and iPod - the toaster, the fridge, the water pump in the fishpond. Everything I could turn off and on again (including my poor wife) has been turned off and on again. Please don't suggest I do any of this again because I will break out in fits of great, wracking sobs. - Reinstalling the laughably-named IOS "upgrade" from the internets. Kicking self in backside. - Searching the same internets for an answer that is a) relevant, b) up-to-date and c) not written by some clueless twelve-year old seeking respect. So there you have it. I'm about to throw the whole thing into the river. I will never buy another Mac product. I know I've said this before but this time I mean it, goshdarn it. But that million dollars (or its equivalent in gratitude) could be yours!