One song always crashes my iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by swagmeout, Dec 5, 2011.

  1. swagmeout macrumors newbie

    swagmeout

    #1
    The title says it all.

    Whenever this one song plays on my iPhone, it lags considerably. Whenever I press the home button, nothing happens for three seconds then voice control comes on. The phone becomes completely unresponsive and eventually just shuts off and restarts. I guess the obvious fix would be to delete the song, but I'm overly curious about why this happens
     
  2. Menge macrumors 6502a

    Menge

    Joined:
    Dec 22, 2008
    Location:
    Amsterdam
    #2
    The song file is probably malformed, has incorrect header information - which makes the iPhone handle the data wrong and get "confused". Anything is possible with malformed data, from app crash to system crash. It's just unpredictable what might happen.
     
  3. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #3
    Did the song come from iTunes? Was it modified at all?
     
  4. adamtheturtle macrumors member

    Joined:
    Dec 5, 2011
    #4
    That certainly sounds odd. It could be a corrupted file sending the Music app in the wrong direction when trying to play it. If not, it seems like an issue with accessing the file (assuming that it plays fine on your Mac / PC). Perhaps there is something wrong with the storage on your device but more troubleshooting is needed to be certain. If you delete the song and it starts happening with something else, you should take your phone to an Apple Store. Also have a look around if you haven't to see if this is an existing issue.

    EDIT: Great, my first reply and I've just repeated the two faster responders!
     
  5. swagmeout thread starter macrumors newbie

    swagmeout

    #5
    I got it from a music blog. It's 320kbps HQ like everything else from that site, but this specific song is the only one with the problems. It plays fine on my computer, it's just on my iPhone that this happens. I'll remove it and re-add it and see what happens again.

    Similar errors occasionally happen while listening to music but not with specific songs, sometimes my iPhone will lag to hell and cease to work briefly but return to normal. This one song seems to be a different case though.
     
  6. mh99 macrumors newbie

    Joined:
    Mar 8, 2012
    #6

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