Online Backup Software for Business

Discussion in 'Buying Tips and Advice' started by velocityg4, Oct 11, 2017.

  1. velocityg4 macrumors 68040

    velocityg4

    Joined:
    Dec 19, 2004
    Location:
    Georgia
    #1
    I’m looking for online backup software for small business use. I’m setting up backup for multiple company computers using OS X and Windows. I like Backblaze for personal use. Unfortunately, it does not appear to offer the admin control I want.


    Administrative Control:

    - Worker computers must only connect as clients. I only want them to see their backup data if they check online with their username and password. No one else’s in the company. Only an admin should see all backups.

    - No individual encryption. While I want the data encrypted in transit and in the account. I don’t want the worker to be able to set a passphrase that can lock the administrator out of their backup. In case they lose the password, quit or get fired and don’t want to give up the passphrase. The administrator still needs to be able to access the backup.


    Other Requirements

    - Reliable: Many backup programs I’ve used have been less than reliable. Either not all files are backed up or the backup stops functioning. I don’t find out unless I check it when a client has me out for unrelated work.

    - Compatibility: Mac OS X and Windows is a must.

    - Version history: Retains multiple revisions of files at least six months or storage limit is reached.

    - Restore: Online download or hard drive with data shipped.

    - No limitation on filetypes or the ability to edit this. I noticed Carbonite blocks a lot of filetypes including .exe.

    - Works with database files. Ie Quickbooks, Outlook, Access

    - User Folders: Backs up all user folders without having to login to each individual user and enabling.


    Nice to have

    - Online access to files from iOS and Android

    - Either unlimited backup per computer or at least 2TB for an unlimited number of computers
     
  2. hallux macrumors 68020

    hallux

    Joined:
    Apr 25, 2012
    #2
    Check out CrashPlan. They recently announced a shift in focus and are dropping subscriptions for personal accounts in favor of focusing on corporate/business accounts.
     
  3. velocityg4 thread starter macrumors 68040

    velocityg4

    Joined:
    Dec 19, 2004
    Location:
    Georgia
    #3
    Man, I wished they offered their Code 42 for small business. They already made the software. I don’t see why it matters if it is used by 2 or 200 users. I’d think it would be more expensive to write code for and setup infrastructure for two different services.

    The regular Crashplan for business looks pretty good. I’ll look into it more.
     
  4. brent12 macrumors member

    Joined:
    Jun 24, 2013
    #4
    --- Post Merged, Oct 11, 2017 ---
    One of my favorite features of CrashPlan over others is they save deleted folders and directories for as long as you subscribe. Others purge after some time period and if you didn't notice or forgot you deleted the data you can't get it back with the other services I looked at.
     
  5. velocityg4 thread starter macrumors 68040

    velocityg4

    Joined:
    Dec 19, 2004
    Location:
    Georgia
    #5
    Crashplan will not work. I've tested it and they allow users to create custom keys. If there was a disgruntled employee, if an employee lost their key, &c. The company would lose any files which are contained in that backup. Only Crashplan PROe (Code 42 Enterprise) allows locking user settings. Unfortunately that service is only made available to large businesses.

    A small business backup service which does not allow custom keys or allows the administrator to lock backup rules which prevent creation of those keys. Is the absolute most critical requirement.

    Any suggestions would be helpful.
     
  6. datasmith, Oct 14, 2017
    Last edited: Oct 15, 2017

    datasmith macrumors newbie

    Joined:
    Oct 14, 2017
    Location:
    Maine
    #6
    Crashplan Pro e USED to be an excellent choice for small business but the current CEO decided to change the minimum number of seats from 5 to 200. It fits all of your criteria, with the exception of restores with a hard drive. If you do your own crashplan pro e server, you can do your own offsite crashplan pro e server at your own offsite location and/or backup to their cloud servers. I've done many crashplan pro e servers for my clients but can no longer setup new accounts unless they are 200 seats or more. (Sigh....)
     
  7. velocityg4 thread starter macrumors 68040

    velocityg4

    Joined:
    Dec 19, 2004
    Location:
    Georgia
    #7
    Yea. it's like a big F U to small business.

    If I knew whether Google Backup and Sync was reliable for entire user data backup. I'd say a G Suite account would be better at this point. At least the Admin has control. It's just too new to know whether it is a reliable backup solution. So far what I've seen doesn't look to promising to guarantee full data backup.

    Everything else that looks good appears to be for large business. Like Amazon S3. The pricing structure is way too confusing.
     

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