Online return policy

Discussion in 'iPad' started by henriknorem, May 5, 2012.

  1. henriknorem macrumors member

    Joined:
    Mar 11, 2012
    Location:
    Haugesund, Norway
    #1
    Hi,

    I'm ordering the 3rd gen iPad from Apple.com tomorrow, and I was wondering if I have the right to a replacement if there is anything wrong with it.

    I know you can return it if you buy in-store, but are the rules equal for the web store?
     
  2. A2DY macrumors member

    Joined:
    Feb 16, 2011
  3. dieburnbot macrumors 6502a

    dieburnbot

    Joined:
    Aug 18, 2008
    Location:
    CA
  4. henriknorem thread starter macrumors member

    Joined:
    Mar 11, 2012
    Location:
    Haugesund, Norway
  5. SR45 macrumors 65832

    SR45

    Joined:
    Aug 17, 2011
    Location:
    Florida
    #5
    Did just that a month ago through the Apple store online return. Real simple and they unlike (some) other manufacture, actually do not ask for a restocking fee or lose the shipping cost that we pay. Real nice of Apple to do this.
     
  6. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #6
    I don't think you can return in store if you bought it online.
     
  7. sluggozmom macrumors 6502

    sluggozmom

    Joined:
    Sep 13, 2011
    Location:
    Massachusetts
    #7
    I did
     
  8. Cubeeless macrumors regular

    Cubeeless

    Joined:
    Apr 6, 2012
    #8
    14 days it is possible without any question within the US.
     
  9. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #9
    Incorrect. That only applies to customer configured macs.
     
  10. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #10
    Are you in the UK?

    Perhaps the UK is different, but if you bought online, you have to return online, not in store.

    This was the case for me when my 32 gig pre order turned up, I had already bought one as in NYC as I had work out there during the launch.

    I tried to return my online order instore, but they said they don't accept them and took me through the online returns process there and then.
     
  11. sluggozmom macrumors 6502

    sluggozmom

    Joined:
    Sep 13, 2011
    Location:
    Massachusetts
    #11
    Sorry... Yes, I am in the US
    Bought online and returned in store a few days after it was delivered
     

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