Online vs physical Apple Store

Discussion in 'MacBook Pro' started by MowingDevil, Aug 20, 2008.

  1. MowingDevil macrumors 68000

    MowingDevil

    Joined:
    Jul 30, 2008
    Location:
    Vancouver, BC & Sydney, NSW
    #1
    If you purchase a MBP online can you then go to the local (official) Apple Store and have them deal with it in person?

    Hate to think you have to deal w/ them on the phone & mail your product in every time something needs to be done.
     
  2. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #2
    Yes, if you buy your mac online you can still utilize all of the service options, including the genius bar.
     
  3. BlaqkAudio macrumors 6502

    Joined:
    Jun 24, 2008
    Location:
    New York
    #3
    You should also check around to see if there is a trustworthy Apple Authorized Service Provider nearby. Often times they can perform repairs on-site, saving you time. It took Apple 8 days to replace my MBP's fans (including shipping back and forth), something that could have taken a repair shop a few hours.
     
  4. AquaMethod macrumors member

    Joined:
    Jun 17, 2008
    #4
    Yeah, you can—provided you have an Apple Store nearby. The closest one to me is about four hours away, and yes the phone-and-mail combo gets old really fast. But they do overnight your machine both ways, so it's not terrible.
     

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