I ordered a new external HDD from them last Friday morning. They marked it on their order status page that it was shipped on Friday. But the tracking info they gave was bogus. Most everyone knows that UPS tracking numbers always begin with 1Z and are 18 digits long. The number they gave me was about 30digits long and did not begin with 1Z (They said on the order page it was shipped UPS) So I called them today and they said they could not give me the tracking number because of "security" purposes. WHAT?!? I have NEVER had an online company tell me this. He offered to connect me to a UPS rep and I agreed. Apparently the package was just picked up today and the only information given was "origin scan". No estimated delivery yet. (This can be normal though when shipments are new, also if they shipped it late Friday it would not get in the system today) I then asked the UPS rep for the tracking number and he just gave it to me. Thought there would be some resistance but he just said ok. This was a real number that he gave me and it does work. Here is what the tracking page looks like: (As you can see it does not have my location or estimated delivery listed. Hopefully this comes later tonight.) I hope the package actually comes. Isn't this weird that onSale.com would not give me the tracking info?