Carrier Ookla Speedtest App crashing on T-Mobile 6s with 9.3b2

Discussion in 'iOS 9' started by mconk, Jan 31, 2016.

  1. mconk macrumors 6502

    mconk

    Joined:
    Mar 10, 2009
    Location:
    Virginia
    #1
    Running 9.3b2 with a brand new 6s on T-Mobile. The Ookla Speedtest app seems to crash every single time I try to run a test with wifi off. If wifi is on, it works just fine. Have deleted, reinstalled, reset network settings etc...no dice. I did notice that while on cellular, the speed test app automatically selects a server in Bellevue Washington hosted by T-Mobile. Even if I change the server though, as soon as I try to tap 'Begin Test', the app crashes when on cellular. Is anyone else experiencing this?
     
  2. Jukens macrumors regular

    Joined:
    Jun 13, 2013
    #2
    It's the carrier update from T-Mobile. It broke a lot of services utilizing cellular data.
     
  3. mconk thread starter macrumors 6502

    mconk

    Joined:
    Mar 10, 2009
    Location:
    Virginia
    #3
    Ugh...bizarre, since TMo speed tests specifically from Ookla do not count towards data usage. What else is not working properly, that you know of?
     
  4. blindside217 macrumors regular

    Joined:
    Mar 16, 2012
    #4
    I am noticing the same thing with a 6s Plus on 9.3b1.1. In one location yesterday it was quitting as soon as I clicked Begin Test. Today I was at a location with terrible signal and the test timed out on cellular and it never quit. I also tested on Wi-Fi and it seems fine.
     
  5. mconk thread starter macrumors 6502

    mconk

    Joined:
    Mar 10, 2009
    Location:
    Virginia
    #5
    Ditto...only crashes on Cellular, but will complete every now and then...like 1 in 50 attempts. Also noticed this issue with the Amazon app, while at Walmart...see screenshot:
     

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  6. mconk thread starter macrumors 6502

    mconk

    Joined:
    Mar 10, 2009
    Location:
    Virginia
    #6
    The Paper app for Facebook also doesn't appear to be working, while on cellular.
     
  7. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
    #7
    Kik doesn't work either on cellular on iOS 9.3 PB 2 on T-Mobile.
     
  8. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #8
    The issue is definitely with the carrier version 9.3 beta 2 seems to have given for you all in the US. Here in Canada my carrier version for 9.3 beta 2 is 23.5.3 vs the 23.5.4 you all got. (Beta 1 I believe was 23.5.2 across the board for all.)

    I would fully expect all to be well again for you all in beta 3.
     
  9. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #9
    I forgot to add to my previous post that I tested Speedtest a few times on only cellular LTE and wifi off. Not once did I get a crash with my 9.3 beta 2 carrier version of 23.5.3.
     
  10. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
    #10
    Yeah, I would go on an endless tirade regarding my anger with this silly issue because it is very annoying, but like it's a beta, so I'm not allowed to complain.
     
  11. Dtrip macrumors newbie

    Joined:
    Sep 17, 2014
    #11
    Don't forget that 23.5.4 also killed exchange email service over cellular for T-Mobile as well.
     
  12. mconk, Feb 2, 2016
    Last edited: Feb 2, 2016

    mconk thread starter macrumors 6502

    mconk

    Joined:
    Mar 10, 2009
    Location:
    Virginia
    #12
    Confirmed.
    --- Post Merged, Feb 2, 2016 ---
    What's interesting is that none of the above applies if (for example) using the phone as a hotspot with an iPad or another iOS device. Used an iPad earlier with hotspot on my iPhone, and everything was working fine. So bizarre for the carrier update to cripple so many things at once. Have you guys all submit feedback? Not sure where to send feedback to for T-Mobile?
     
  13. rpetunderclass macrumors regular

    Joined:
    Dec 9, 2014
    #13
    Just noticed this as well, crazy how a carrier can cause a app too crash.
     
  14. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #14
    Oh thank god, I thought it was just me.

    It seems to have killed more than the Ookla speedtest app. Tried a couple other ones, they don't crash, they time out instead.
     
  15. hansenc macrumors 6502

    hansenc

    Joined:
    Jun 16, 2004
    #15
    this issue looks to be resolved. a bunch of apps that weren't working are now working with the latest beta.
     

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