Open iTunes automatically

Discussion in 'Mac Apps and Mac App Store' started by simonjt, Jun 15, 2011.

  1. simonjt macrumors newbie

    Jan 2, 2011
    I've just tried to enable iTunes to open automatically when I connect my iPod Touch or iPad to my iMac. In the past I've clicked the box under Devices/Summary/Options and it's worked, but now the box is greyed out and I can't click/select it. Why is it greyed out and why can't I?
  2. Jolly Giant macrumors 6502a

    Jolly Giant

    Sep 15, 2010
    Hamburg, Germany
    launch Activity Monitor (in applications > utilities) and look for a process called iTunesHelper.

    iTunesHelper or iTunes Helper, is a program from Apple that runs
    in the background and monitors for the connection of any iPod or iPhone
    to the computer

    if that process is not present, try removing iTunes completely (click here and follow the instructions), then reinstall it using the standalone installer from here:

    note reinstalling iTunes will not do anything to your media files, playlists, ratings, etc.

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