Open iTunes automatically

Discussion in 'Mac Apps and Mac App Store' started by simonjt, Jun 15, 2011.

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  1. simonjt, Jun 15, 2011

    simonjt macrumors newbie

    Joined:
    Jan 2, 2011
    Location:
    Portsmouth
    #1
    I've just tried to enable iTunes to open automatically when I connect my iPod Touch or iPad to my iMac. In the past I've clicked the box under Devices/Summary/Options and it's worked, but now the box is greyed out and I can't click/select it. Why is it greyed out and why can't I?
     
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  2. Jolly Giant, Jun 16, 2011

    Jolly Giant macrumors 6502a

    Jolly Giant

    Joined:
    Sep 15, 2010
    Location:
    Hamburg, Germany
    #2
    launch Activity Monitor (in applications > utilities) and look for a process called iTunesHelper.

    iTunesHelper or iTunes Helper, is a program from Apple that runs
    in the background and monitors for the connection of any iPod or iPhone
    to the computer    ​

    if that process is not present, try removing iTunes completely (click here and follow the instructions), then reinstall it using the standalone installer from here: http://www.apple.com/itunes/download/.

    note reinstalling iTunes will not do anything to your media files, playlists, ratings, etc.
     
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