open office keeps crashing on my 2010 macbook pro

Discussion in 'Mac Apps and Mac App Store' started by Sossity, Feb 20, 2011.

  1. Sossity macrumors 6502a

    Joined:
    May 12, 2010
    #1
    I am using the mac version of open office, & almost every time I 1st open it up & use it to enter data or scroll, I get the spinning beach ball, & I have to force quit. I then have to go through the recovery process when I open it again.

    When I open it a 2and time, it does not seem to lag or crash. It seems to do this when it 1st opened.

    I am running snow leopard 10.6.3
     
  2. tersono macrumors 68000

    tersono

    Joined:
    Jan 18, 2005
    Location:
    UK
    #2
    Sounds like it may be a corrupt prefs file. Try deleting the openoffice folder in ~/library/application support plus the pref file in ~/library/preferences. OO will recreate them when you next launch it and hopefully the problem should then go away.

    FWIW OO hasn't crashed for me on any of my machines in well over a year - it's a generally very stable piece of software.
     
  3. Sossity thread starter macrumors 6502a

    Joined:
    May 12, 2010
    #3
    I am a bit new to mac os, could you give me the exact location to find this?
     

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