OpenTable Testing Ability to Pay Restaurant Checks In-App

Discussion in 'iOS Blog Discussion' started by MacRumors, Feb 6, 2014.

  1. MacRumors macrumors bot


    Apr 12, 2001

    OpenTable is testing a new feature to allow customers to pay their restaurant checks in the OpenTable iPhone app. The feature is being beta tested at select restaurants in San Francisco, but the company says it does plan a broader launch in the future, including Android support.
    In addition to its online reservation system, OpenTable offers a full table and guest management platform to restaurants, including POS integration, meaning rollout of an online-payment system should be a relatively straightforward feature addition for the firm.

    Supported restaurants include Jardiniere, Dosa on Fillmore, Out the Door on Bush Street, Boxing Room, Chouquet's, Radius, Bask, Chambers, Café Bastille, Plouf, and Garcon -- though users must have a beta invite to try it.

    OpenTable is a free download for the iPhone and it is also available through Siri. [Direct Link]

    Article Link: OpenTable Testing Ability to Pay Restaurant Checks In-App
  2. Parasprite macrumors 68000


    Mar 5, 2013
    I suspect tip rates will either go up or down with this, not sure which.

    People are wonderfully impulsive with one-click purchases.
  3. larrylaffer macrumors 6502


    Aug 1, 2009
    Los Angeles
    That's the most overpriced Indian food I've ever seen. Who pays $5 for a mint lemonade??

    inb4 "It's a test".
  4. Corrode macrumors 6502a


    Dec 26, 2008
    Calgary, AB
    This looks like a cool idea but I wonder what fees will be like for restaurants. Seems like restaurants are some of the most common small businesses so I prefer to pay with debit to maximize the amount of money going to business.
  5. MuckSavage70 macrumors member


    Jan 10, 2013
    Denver, CO
    Uh, no they don't.


    It is going to be percentage based, and for almost all restaurants, they will save money by bypassing some of the credit card processing fees they currently pay.
  6. jlgolson Contributing Editor


    Jun 2, 2011
    Durango, CO
    Thanks for the heads up, you're correct. OpenTable does offer a reservation, guest and table management platform along with POS integration -- but they do not offer a standalone POS platform. I've clarified the article to note that.
  7. MuckSavage70 macrumors member


    Jan 10, 2013
    Denver, CO
  8. japanime macrumors 68000


    Feb 27, 2006
    I do. But I don't mind paying the higher cost of a fine dining experience.

    I'm sure lots of other people also prefer food that's actually made by fresh the restaurant staff, as opposed to the stuff that is delivered to the restaurant in pouches from Amamark and is simply heated in a microwave or pot of boiling water.
  9. milo macrumors 604

    Sep 23, 2003
    Are there any more specifics on how it works, particularly the idea of walking out walking out of a restaurant before the bill arrives and paying later (I assume they can use notifications).

    Seems like a really cool idea but it would seem weird to leave before the check shows up. Unless restaurants are entering the info for the bill all along so it's ready as soon as you're done eating.
  10. charlituna macrumors G3


    Jun 11, 2008
    Los Angeles, CA
    I don't think you would leave before it shows up.

    I imagine that the system would be fully integrated so that, depending on how far the restaurant wants to take it, you could

    1. Reserve a table or at least get your name on 'the list' right from your phone
    2. see the menu and select what you want, again right from your phone (or they could still use the typical server who would then enter it from the 'restaurant' side of the system
    3. request the check and pay it from your table when you want rather than have to flag down a server, wait for it, etc. system could even be set up to calculate tip suggestions, allow for comments about service all right before you leave.
    4. busboys would get an alert that the table is leaving and come clear it, flag it as open etc from some kind of hand held.
  11. mdelvecchio macrumors 68030


    Sep 3, 2010
    who's to say it won't have a simple UI for including a tip as part of the workflow, w/ standard preset percentages? if implemented i dont see how it's much different than a credit card.
  12. Parasprite macrumors 68000


    Mar 5, 2013
    A credit card doesn't do the math for you.

    However, as charlituna outlined, it certainly has the potential to make things more efficient.
  13. twigman08 macrumors 6502

    Apr 13, 2012
    I'm sure I just missed it somewhere but what does the App do to make sure the check is actually sent to YOUR phone automatically and not another phone in the restaurant?
  14. IJ Reilly macrumors P6

    IJ Reilly

    Jul 16, 2002
    No check, thanks -- I paid on my iPhone. Bye!
  15. iLondoner macrumors 6502


    It won't take on in the UK if it adds 20% tip. Why can't restaurants pay living wages?


  16. Jeremy1026 macrumors 68020


    Nov 3, 2007
    Probably linked to the OpenTable account that the reservation was made under.
  17. milo macrumors 604

    Sep 23, 2003
    The screenshot in the article shows tip. I assume it defaults to something and the user can probably set a preference or change it each time. At least people who have no clue about math might be aware what percent they are actually leaving instead of just making a wild guess.

    It would never mandate a certain level of tip. And they would adjust the recommended tipping amount based on local custom.

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