Opinions...refurb Macbook Pro, they are replacing with new....

[Drachir2000]

I purchased a refurb Macbook Pro on July 9, went with this model because of the high end video and etc...well I am on my fourth MBP from apple and waiting on #5. First 3 had display issues, and last one a keyboard issue. They are replacing with a new 2.53 that I dont want, because I still want the higher end specs for video. Has anyone had a similar issue?

 

[parapup]

They are replacing a dual graphics pre june 09 MBP with a integrated graphics post June 09 one ? That sounds odd - you can let them know that it would be a downgrade and that you need the dedicated GPU and I am sure they will reconsider.

The two times they did this for me - I actually got a higher spec machine without asking.

 

[Drachir2000]

Been trying...

to get in touch with them, or the person I was dealing with no response...and then Sat night, got noticed it shipped. I dont want it....the int. video. I had big plans for the 9600...

 

[parapup]

to get in touch with them, or the person I was dealing with no response...and then Sat night, got noticed it shipped. I dont want it....the int. video. I had big plans for the 9600...

Keep trying - if you get the delivery, send it back with a note that this is not acceptable.

 

[MacModMachine]

Keep trying - if you get the delivery, send it back with a note that this is not acceptable.

refurb's are different, im sure they will give you your money back or make you pay the difference before they upgrade you for free.

 

[parapup]

refurb's are different, im sure they will give you your money back or make you pay the difference before they upgrade you for free.

Ah - did not know the refurbished difference. Thanks. But still it is reasonable to expect that if I buy a refurb I should get an equivalent at least.

 

[Drachir2000]

I dont expect them to upgrade me to latest and greatest...., thats about a 800 dollar difference, I do expect a machine that is function and without defect. Dust trapped behind the LCD is ridiculous...and a non functioning T key is also unexcusable...

 

[Drachir2000]

Well

they did good...they had no more 2.53, but for 200 more they bumped me to a refurb 2.8, 500gb, 15.4, SD 512M...and I couldnt be happier. It is perfect...