Options missing from Print Menu?????

[Canoe45068]

There is no "copies & pages" and "quartz filter" on my print menu. I've have tried my darndest to print in black and white to no avail. I also can only print one page at a time. The options are just not there. 😕 Why? And how do I correct this?

 

[spinnerlys]

In what application using what exact Mac OS X version and using what specific printer does that happen with?

"How to maximise your MacRumors troubleshooting experience" created by mad jew in 2006​

 

[Canoe45068]

MacBook OS X version 10.6.4

Xerox 7400 Series (EFI). It's a photocopier/printer/fax machine.