So the iPhone 4 pre-orders started this morning. I was lucky enough to just miss all the technical Apple.com up's and down's and have in fact received my confirmation email for In-Store pickup next week. So to relax I've been watching the Apple Keynote from last week and reading through everything I already know from Apple's iPhone page. When I was reminded that the new phone will require a MicroSIM. "We needed the space" said said Steve. So I called Orange (who I have an existing account with) to see if they would be kind enough to send me a MicroSIM that I can move my account on to ready for use with the new phone next Friday. As is standard for Orange Customer Service I had to speak with half of India before I was passed through to someone who could help me properly. Of course by properly I mean that I still needed to explain everything to them from scratch before they understood that i just wanted a replacement SIM card. First of all I was advised that (you'll like this) "the iPhone was cancelled at 8 o'clock this morning". I dropped the phone laughing when she said that. When pressed though she said that Apple had ordered all the networks not to release any information or accept pre-orders. Interesting. We'll have to wait and see on that bit. However when we got passed that she did tell me that they WILL NOT be letting customer's have a MicroSIM unless they do one of the following Start a new account / number Upgrade properly through them, Apple or another dealer Buy on PAYG She was telling me I should cancel my reservation with Apple, wait for Orange to release details (she's expecting them later today), and then upgrade as normal. I tried to explain to her that I don't wish to "upgrade" in the normal sense. I'm happy with my tariff, and the state of my account (ie out of contract), and I just want a MicroSIM, but they were having none of it. She was going on about iPhone tariff's and i HAVE to change to one and all this. She said the iPhone (3G or 4) wont work without an iPhone tariff, which I quickly dismissed saying that's rubbish and not true. I was talking to her on an iPhone with a non-iPhone tariff. So it looks like O2 and the others could end up with more iPhone customer's if Orange don't pull their finger out and change this policy. What do you guys think?