Carrier orange unlock and message "no sim supported by activation policy"

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Nicholas.C, Aug 22, 2013.

  1. Nicholas.C macrumors 6502a

    Joined:
    Jun 24, 2008
    #1
    hi,

    so i got a phone locked on orange current going through "orange's unlock process"...

    now i get the message with my new sim saying no sim supported for this phone.. would the unlock message still come up when the process has finished..

    thanks.
     
  2. PsstGreek macrumors 68040

    PsstGreek

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    #2
    Orange will most likely contact you when your iPhone is unlocked. For now just wait.
     
  3. Nicholas.C thread starter macrumors 6502a

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    Jun 24, 2008
    #3
    i know this... but thanks for your help but that didn't really help much..
     
  4. SenseiPhone macrumors regular

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    Jun 9, 2011
    #4
    post pictures.

    It means your iPhone still locked.
     
  5. eddyecb macrumors regular

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    Sep 19, 2012
    #5
    What kind of answer are you looking for if you already know this?:rolleyes:
     
  6. Nicholas.C thread starter macrumors 6502a

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    #6
    cheers for this; but how long on average does orange take to unlock the phone? this is a nightmare..
     
  7. Nicholas.C thread starter macrumors 6502a

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    Jun 24, 2008
  8. stormchaser macrumors 6502

    stormchaser

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  9. Nicholas.C, Aug 24, 2013
    Last edited: Aug 24, 2013

    Nicholas.C thread starter macrumors 6502a

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    #9
    um.. about a week and a half really... but instructed 3-7 days at min and 20 days at max..

    ----------

    just going to be restoring my phone see if this helps..

    also it says "SIM LOCK - UNKNOWN" on a verity of IMEI sites..
     
  10. Nicholas.C thread starter macrumors 6502a

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  11. mrkramer macrumors 603

    mrkramer

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    #11
    So it sounds like you might have to wait until closer to the 20 days before it will work as your phone is clearly not unlocked yet.
     
  12. Nicholas.C thread starter macrumors 6502a

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    #12
    i just dont get it, when i was with o2 awhile ago they unlocked my phone pretty much for free and took only 48 hours, orange? This is nuts.
     
  13. Nicholas.C thread starter macrumors 6502a

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    #13
    everywhere is saying "unknown" or locked.. not sure what to listen too..
     
  14. lolkthxbai macrumors 65816

    lolkthxbai

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    May 7, 2011
    #14
    Just wait for the 20 days to be up. If you still haven't heard back by then, then just call Orange for an update on the unlocking. If I'm not mistaken, Carriers don't actually unlock iPhones, Apple does. Carriers just send Apple a request.
     
  15. Nicholas.C thread starter macrumors 6502a

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    Jun 24, 2008
    #15
    I'm sure 100% apple doesn't lock the phones it's the carriers that do. Orange just need to send the request to update the database..
     
  16. Nicholas.C thread starter macrumors 6502a

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    Jun 24, 2008
    #16
    ok, so Orange are being a bit too slow... i just don't understand how they do this ?
     
  17. Nicholas.C thread starter macrumors 6502a

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    Jun 24, 2008
    #17
    this is getting so annoying now!!! Orange clearly do not want to unlock the phone at all! been 3 weeks i think now..
     
  18. mrkramer macrumors 603

    mrkramer

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    #18
    August 24 you said that it had been a week and a half which would put you requesting the unlock on the 14th, so it has been 2 weeks and 1 day at the most which is 15 days, according to you they said it could take up to 20 days be patient and wait. If it isn't unlocked by September 3rd call them again and ask what's going on. It wouldn't surprise me too much if they had said 20 business days which would put the max out even longer.
     
  19. stormchaser macrumors 6502

    stormchaser

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    #19
    Damn EE they are useless at everything. Ask them a thousand questions and you'll be fobbed off all the time.
     
  20. Nicholas.C thread starter macrumors 6502a

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    Jun 24, 2008
    #20
    no still nothing.. they told me they need a further ten days!!
     

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