Order Cancelled?

Discussion in 'Apple Watch' started by illcoolz, Apr 10, 2015.

  1. illcoolz macrumors member

    illcoolz

    Joined:
    Sep 12, 2014
    #1
    Hey guys!

    So I made an order for the 38 mm SS Milanese watch, and after about 14 hours later, I got an email from apple saying:

    "Dear Apple Customer,

    Thank you for your recent Apple Online Store purchase.

    We are unable to process your order as it exceeds the quantity limits per customer. As a result, we've cancelled your order and you will not be charged.

    We apologize for any inconvenience."

    It's really weird, because I only ordered one watch. I made another order after it for a rubber strap.

    I use MyUS By the way, because I live in Kuwait and they forward it to me here. I did the same thing with the iPhone 6 pre-order, and didn't get any problems.

    Any ideas? I made another order, and hopefully it works out this time.
     
  2. /dev/toaster macrumors 68020

    /dev/toaster

    Joined:
    Feb 23, 2006
    Location:
    San Francisco, CA
    #2
    Call them ... they have been messing up a lot of orders :(
     
  3. Switchback666 macrumors 68000

    Switchback666

    Joined:
    Nov 16, 2012
    Location:
    SXM
    #3
    Its possible they the system recognized the freight forward address (MyUS) and Apple cancelled your order, they don't really ship to that kind of company but sometimes orders slips :) i know because im not in US myself.
     
  4. charlituna macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #4
    Apparently they are no longer shipping to these freight forwarding companies due to various legal etc issues. Folks in Ireland that used to use a similar company out of Belfast have had their orders denied/cancelled.
     
  5. babymx macrumors newbie

    Joined:
    Feb 25, 2011
    #5
    Mine was cancelled too, same issue with freight forwarding company, is there any way i can change the shipping address and keep the order i had a delivery day 4/24-5/8
     
  6. Switchback666 macrumors 68000

    Switchback666

    Joined:
    Nov 16, 2012
    Location:
    SXM
    #6

    Best you can do is call, the sooner you act the better
     
  7. BeyondtheTech macrumors 68020

    BeyondtheTech

    Joined:
    Jun 20, 2007
    #7
    Interesting to see that email. I guess they are checking quantity limits, considering we were only able to make one unit purchase per transaction (or at least I didn't see the option to "Add to Cart," just "Buy via other payment methods" and "Buy using Pay" under the WATCH I favorited. I wonder if others are getting cancelled, and that could make other people's preorders move up in the queue (sorry if that sounds insensitive).
     
  8. Federico, Apr 12, 2015
    Last edited: Apr 13, 2015

    Federico macrumors member

    Joined:
    Feb 13, 2008
    Location:
    South Florida
    #8
    I got the same email, I ordered an Apple Watch + 4 Watch Bands to be shipped to my home address :confused: :(
     

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