Order Limit of 2 still in effect?

Discussion in 'Apple Watch' started by AppleLover98, Apr 30, 2015.

  1. AppleLover98 macrumors newbie

    Apr 14, 2015
    I am wondering if the order limit of 2 is still in effect or can I purchase another watch having bought 2 already?
  2. mightyjabba macrumors 65816


    Sep 25, 2014
    Was it ever actually in effect? I know I've heard many people talk about ordering more than 2. Were they using separate accounts or something?
  3. GrumpyMom macrumors 603


    Sep 11, 2014
    If your other 2 already arrived I don't see why not. If they are still processing, I'm not sure. Even when they were randomly canceling people who ordered more than 2, it seems like it didn't happen to more than a few people for some reason.
  4. tivoboy macrumors 68030

    May 15, 2005

    I ended up ordering four, what with sizing issues and market opportunities ;-)
  5. nanocustoms macrumors regular

    Jun 23, 2010
    I ordered a SS Classic Buckle and this morning it was cancelled, citing order limits.

    I have tried to find a limit on the Apple Watch, but have not been able to see it expressed.

    I also had 3 other Sports in my order history, so I'm wondering if its a Pre-Shipment Check?

    Regardless, its kind of a bummer. I have a big family and wanted these for gifts.


  6. AppleLover98 thread starter macrumors newbie

    Apr 14, 2015
    Bummer! I wanted a third one as a gift as well. I just spoke to an Apple sales specialist and she said it's two watches and 4 bands per household at this moment citing supply constraints. Hopefully this changes soon!
  7. nanocustoms macrumors regular

    Jun 23, 2010
    Im in a chat trying to see where it is expressed in writing that there is a 2 watch limit.

    They keep saying they will pull up that info, but it seems they can't find it either.

    Will keep everyone posted.
  8. starbot macrumors regular

    Jan 20, 2005
    I had a white sport already delivered, with a black sport on order from launch.

    Recently ordered a SS BSB. The SS and SG have been processing for over a week.

    I'm assuming I'm safe!? I would be very very upset if they canceled my SG.

    But I'm guessing they would have already done that? Or canceled my last placed order, the SS?
  9. nanocustoms macrumors regular

    Jun 23, 2010
    Welcome to Apple.
    What can we do for you today?

    Wondering why W502567XXX was canceled, email says there is a limit to how many watches can be ordered, but I am trying to see where it is expressly stated.

    Please wait while I connect you with an Apple Sales Specialist.

    Now Chatting with Carrie

    Hi! Welcome to the Apple Online Store! My name is Carrie. Sure! I would be happy to help you with your order!

    Thank you! Will you please verify your name and billing address for me please?

    We do have a 2 watch limit right now until further notice, I’m sorry.

    Hi Carrie


    i know you are just the messenger, but where is this expressly stated?

    How are you?

    I'm fine, but i was trying to get my mother a gift for mothers day

    Let me grab the information for you. Just one moment please.

    Aww, that’s so sweet! I’m sorry for the trouble.

    May I have your name and billing address?


    Thank you! Yes, I do show that your watch was cancelled, I’m sorry.

    I'm just wondering where its stated about the 2 watch limit. I could have saved some frustration and gotten the watch on time for mothers day

    I know you guys deal with a lot of first world problems

    but now I need to tell my mother to order it on her own, and I will have to reimburse her. Kinda tacky...

    Sure! Let me grab the information for you.

    is there anything you can do to help?

    Let me see what I can do.

    Our policy states 2 watches, 4 band. The quantity limit may change as product availability changes.

    Thanks Carrie. However, where is it posted for us to see? Sorry to keep hammering you about this, but Its only fair that this policy is stated. When iPhone launches, this policy is prominent. With the watch, I've seen nothing.

    i know you have better things to do, just disappointed. Sorry

    very "un-apple like" with this launch

    I understand completely. This was a policy put into place as the the preorders were released. We have had a huge demand. I’m sure that once we’re finished with the preorders, things may change. I’m sorry for the trouble.

    any concessions that you can make? I'll have to ask my mother to get her own watch, and thats kinda poopy

    again, thanks for your help

    I understand, I’m sorry. I’m a Mom too and I have a Mom so I really understand.

    The good news is, we’re very understanding Ladies.

    Please keep checking back to see if the limit is lifted soon.

    You can also give us a call anytime at 1-800-676-2775 if that’s more convenient for you.

    Would you like the feedback page to let us know if your own words how you feel?

    thanks anyways
  10. Clix Pix macrumors demi-goddess

    Clix Pix

    Oct 9, 2005
    8 miles from the Apple Store at Tysons (VA)
    Since there are still people who are waiting for watches which are not even scheduled to arrive until JULY, I think Apple is being fair and sensible to limit the number of watches anyone can order. Why should someone be able to order FOUR watches when there is someone still waiting to finally get ONE?
  11. nanocustoms macrumors regular

    Jun 23, 2010
    Its not about that. Its about stating a policy in WRITING where those who are ordering it can see it.

    Also, its about supply and demand. Just because I've ordered four or more watches, doesn't mean that I will GET four of them before the person who ordered 1. I am willing to wait my turn.

    Regardless, we can agree to disagree, but its about stating a policy in writing, instead of applying policy after the fact.
  12. dyt1983, Apr 30, 2015
    Last edited: Jun 2, 2015

    dyt1983 macrumors 65816

    May 6, 2014
    edit: to remove personally identifying information not relevant to the thread.
  13. nanocustoms macrumors regular

    Jun 23, 2010
    Fair enough, but an asterisk or a note on the order page would go a long way. Still, the T&C doesn't mention the Apple Watch explicitly, instead they that they reserve the right to cancel any order at any time, for any reason.

    Good Luck everyone.

    I'm not going to be one of those who will say

    "Steve wouldn't have let this happen"
    "I'm done with Apple"
    "Life is over"
  14. iWot macrumors member

    Apr 24, 2015
    Make a new apple ID, using a different credit card.

    I did this for my third (shipped).
  15. karmamule macrumors 6502


    Jun 13, 2008
    Waltham, MA
    I personally wouldn't be as bothered by not seeing it in writing as much as bothered that they couldn't tell me this at the time I ordered with an immediate refusal, rather than accepting the order then canceling later.
  16. gwynne macrumors 68000


    Mar 11, 2010

    I know people want to see it ON THE SITE but it's not like there has been zero communication regarding this policy.

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