Order # Starting EXTP

Discussion in 'iPhone' started by Krayzie116, Jun 21, 2010.

  1. Krayzie116 macrumors 6502

    Joined:
    Mar 31, 2010
    #1
    I am wondering if anybody have these order # start as EXTP

    1. Regular or Premier - Premier
    2. Order time and date - 10:30MT 6/15
    3. Phone/Web - Phone 611
    4. AT&T order status/Business order status - AT&T order status
    5. Email Conformation Yes or No - No
     
  2. csunflip macrumors regular

    Joined:
    Jun 17, 2010
    #2
    I do...but they had to cancel and re-order the phone because of an incorrect shipping address!

    1. Regular or Premier - Premier
    2. Order time and date - 1:30PDT 6/15
    3. Phone/Web - Web
    4. AT&T order status/Business order status - AT&T order status
    5. Email Conformation Yes or No - Yes
     
  3. Krayzie116 thread starter macrumors 6502

    Joined:
    Mar 31, 2010
    #3
    what does your order status say on AT&T order status page? Mine says Back-order and In Progress for almost a week now. its sucks how people are getting there back-order change to shipping
     
  4. csunflip macrumors regular

    Joined:
    Jun 17, 2010
    #4
    still back-ordered but now I am missing the sims order
     
  5. Krayzie116 thread starter macrumors 6502

    Joined:
    Mar 31, 2010
    #5
    are we the only ones with this order number :confused: lol mine still has iphone, sim, and freight all on back-order still lets keep this thread going update each other since we have the same starting order number
     
  6. Shaddow825 macrumors 6502

    Joined:
    Mar 13, 2006
    #6
    Mine is an EXTP. Just got it this morning after making them rerun my CC after chase denied it last week for suspected fraud. At this point im happy to have that status for this phone so I dont have to keep trying to get through the Premeir all the time (its for my wife). I have tracking info from Apple and FedEX on mine :)
     
  7. eekcat macrumors 6502a

    Joined:
    Apr 5, 2010
    #7
    EXTP here... all items (freight, sim, iphone) 'in progress' and 'backordered'. :( Date ordered 6/15/2010 (AM).
     
  8. Krayzie116 thread starter macrumors 6502

    Joined:
    Mar 31, 2010
    #8
    Man get out of here you not welcome on this thread for saying you got a tracking apple and fedex lol jk congrads

    att sent my bank the info to process the money on 6/15 and it only lasted a day you think i should call att to re-run my debit/master card again?
     
  9. cadeucsb macrumors member

    Joined:
    Jul 5, 2007
    #9
    I have an EXTP, ordered via phone 10am MDT, 6/15. Since the order was placed, I had 1s in the backordered column until either yesterday or early this morning. Now the 1s in the backordered column are gone (0s), but still no shipping info.
     
  10. gadget88 macrumors member

    Joined:
    Jun 15, 2010
    #10
    Me too. Ordered 2 32gbs on premier within 5 seconds of pre order page appearing on the website. 1st only shows on premier website - in process
    2nd on premier web - in process
    regular att website says my order date is 06/19/10 (r u kidding me?) - in process (all back ordered).
    my cc has a charge from ATT since the 19th.

    every time i called premier support, they told me you r good to go and will receive your phone on 24th. Dont know whats right and wrong.
    BTW my order starts with EXTP as well..
     
  11. Krayzie116 thread starter macrumors 6502

    Joined:
    Mar 31, 2010
    #11
    yeah well at least your card has been charge mine hasn't. I use a debit/master card. I talk to a AT&T Rep saturday he said go to your bank and tell them to add the transaction but the bank said they can't cause it AT&T deal to send the info to them so they can release to money to them. I have well over enough money. So i called AT&T back today and a lady said I'm all go to go my card wont be charge until it ships I don't believe nobody no more lol
     
  12. patsfan01 macrumors newbie

    Joined:
    Jun 21, 2010
    #12
    1. Regular or Premier - Premier
    2. Order time and date - 10:00EST 6/15
    3. Phone/Web - Web
    4. AT&T order status/Business order status - AT&T order status
    5. Email Conformation Yes or No - Yes

    I also have the EXTP order number, my AT&T order shows 06/19 though. Both phones show as in progress and backordered.
     
  13. Krayzie116 thread starter macrumors 6502

    Joined:
    Mar 31, 2010
    #13
    Do you guys have two different numbers? I do I have one with EXTP and one starting at N016 I couldn't never check on premier order status
     
  14. patsfan01 macrumors newbie

    Joined:
    Jun 21, 2010
    #14
    My at&t order number starts with EXTP. My premiere number starts with 101
     
  15. stahl7639 macrumors member

    Joined:
    Apr 8, 2010
  16. cadeucsb macrumors member

    Joined:
    Jul 5, 2007
    #16
    About 3 or 4pm this afternoon, I got an email with tracking # and my order status changed to shipped. Seems like they are just slowly getting through all the back end work to get these marked and ready for shipment. So far it seems like if you ordered within the reasonable time frame you should be fine.
     
  17. Kinkade macrumors member

    Joined:
    Jun 19, 2007
    Location:
    California
    #17
    1. Regular or Premier - Premier
    2. Order time and date - 1:45AM PST 6/15
    3. Phone/Web - Premier website
    4. AT&T order status/Business order status - In Progress / Processing
    5. Email Conformation Yes or No - Yes

    My regular order number also starts with EXTP. I had a problem with my billing info and had to call and correct it on the 6/17. My regular order status shows ordered on 6/17.

    I just recently went to 1 0 0 from 1 0 1. Still no shipment.

    My Premier order number started with 1012
     
  18. verdi1987 macrumors regular

    Joined:
    Jun 19, 2010
    #18
    1. Regular or Premier - Premier
    2. Order time and date - 1:39AM PDT 6/15, 6/19 on AT&T status page
    3. Phone/Web - Web
    4. AT&T order status/Business order status - AT&T order status
    5. Email Confirmation Yes or No - Yes

    All items on back-order status on AT&T status site.

    My credit card bank declined the initial authorization for potential fraud. Had to clear that up and have Premier resend the authorization.
     
  19. alee macrumors 6502

    Joined:
    Jul 13, 2008
    Location:
    New York, NY
    #19
    Yep, I have the odd EXTP order.

    1. Regular or Premier - Premier
    2. Order time and date - 6/15 7:50a ET
    3. Phone/Web - Web
    4. AT&T order status/Business order status - Backordered / Processing
    5. Email Confirmation Yes or No - Yes

    Any ideas what EXTP means?
     
  20. og1 macrumors regular

    Joined:
    Oct 6, 2008
    #20
    Mine is EXTP. Ordered 6/15 early thru premier. Was incorrectly cancelled by AT&T then reinstated manually. Shows backordered on all items.
     
  21. Ssunbrn macrumors member

    Joined:
    Jun 24, 2010
    #21
    Following up on an obviously old thread here.... Was just curious if those users with EXTP ended up getting their iPhone 4 on launch date. For whatever reason my iPhone 4s has an EXTP "Equipment Order Number", and I was curious if I could attribute any meaning to that nomenclature.

    Thanks for any info you can provide!
     
  22. djpuma macrumors regular

    Joined:
    Jul 13, 2010
    #22
    I have the EXTP order number.
    Ordered at 830AM PST on launch day.
    Got Conf email at 320PM PST (Same day)

    order status shows back ordered and the conf email said shipping in 14 to 21 days.

    I know I beat the cutoff, but it frustrates me that I don't know for sure if I'll get it this friday or in 2 weeks.
     
  23. akcsie, Oct 11, 2011
    Last edited: Oct 11, 2011

    akcsie macrumors newbie

    Joined:
    Oct 11, 2011
    #23
    I preordered mine online through premier website around 5am cst on 10/7, but cc got denied by Chase. So I called premier support the next day and used another cc to process my payment. After that call, my premier order status reads "canceled", and I got no confirmation email till now. However, if I use my phone number on the regular order status web, I can pull an EXTP order with an order date 10/8.

    It seems like my premier order(starts with #101) has been canceled by cs rep, and he created another regular order for me. In other words, that means I lost my priority in the preorder line.

    It was a pain in the ass because it took 50 mins of waiting to talk to a live premier rep.

    Lessons learned:
    1.Preorder from Apple next time.
    2.Don't use chase credit card to preorder, their fraud prevention system sux
     
  24. ZipZap macrumors 601

    Joined:
    Dec 14, 2007

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