Order status down for everybody on Apple's website??

Discussion in 'iPhone' started by Hopsdaballa04, Jun 15, 2010.

  1. Hopsdaballa04 macrumors regular

    Joined:
    Feb 4, 2009
    #1
    Just wondering if the order status is down for everyone or if I'm special..
     
  2. BeyondtheTech macrumors 68020

    BeyondtheTech

    Joined:
    Jun 20, 2007
    #2
    I pulled my order up successfully about 30 minutes ago (10PM ET).
     
  3. Macman74 macrumors member

    Joined:
    Mar 15, 2010
    #3
    We're in the same boat, I was trying to confirm my details as well. I've got about 3 different errors, but never been able to get in to view my order. I did get my confirmation e-mail however so that's a HUGE plus!
     
  4. smithrh macrumors 68020

    smithrh

    Joined:
    Feb 28, 2009
    #4
    Yeah, it says it's down for a scheduled upgrade or something like that.

    BS.

    :mad:
     
  5. Macman74 macrumors member

    Joined:
    Mar 15, 2010
    #6
    10:35EST

    Thank you for shopping at the Apple Online Store
    Apple's Online and phone Order Status services are temporarily unavailable due to a scheduled upgrade to our systems.

    We apologize for any inconvenience.
    For more assistance with your order, contact Apple Customer Support at 1-800-676-2775.
    Sales and Refunds | Terms of Use | Privacy Policy
    Copyright © 2010 Apple Inc. All rights reserved.
     
  6. Hopsdaballa04 thread starter macrumors regular

    Joined:
    Feb 4, 2009
    #7
    Who does a scheduled upgrade on a day like today? I hope they aren't clearing out orders. That would be just my luck after the day I've had.
     
  7. Michael CM1 macrumors 603

    Joined:
    Feb 4, 2008
    #8
    I tried a few minutes ago and couldn't get it to work. I only tried it because of people mentioning weird stuff about their orders. Mine went through after a few minor glitches in the wee hours of the morning. I've got to make sure I don't get charged thrice!

    This is probably some sort of slamming problem that has spiraled out of control. Apple may have underestimated demand, especially with AT&T's lower data prices, and probably had a surge of people hitting all websites involved. I doubt this would've been as much of a problem had it not all involved tapping into AT&T's servers.
     
  8. FamiliaPhoto macrumors 6502a

    FamiliaPhoto

    Joined:
    Jul 24, 2009
    Location:
    Chicago, IL
    #9
    I've gotten the server upgrade error and the "Can't connect to application instance" error. I have my confirmation email I suppose I should just consider myself lucky and move on.
     

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