Order status down for everybody on Apple's website??

Discussion in 'iPhone' started by Hopsdaballa04, Jun 15, 2010.

  1. Hopsdaballa04 macrumors regular

    Feb 4, 2009
    Just wondering if the order status is down for everyone or if I'm special..
  2. BeyondtheTech macrumors 68020


    Jun 20, 2007
    I pulled my order up successfully about 30 minutes ago (10PM ET).
  3. Macman74 macrumors member

    Mar 15, 2010
    We're in the same boat, I was trying to confirm my details as well. I've got about 3 different errors, but never been able to get in to view my order. I did get my confirmation e-mail however so that's a HUGE plus!
  4. smithrh macrumors 68020


    Feb 28, 2009
    Yeah, it says it's down for a scheduled upgrade or something like that.


  5. Macman74 macrumors member

    Mar 15, 2010

    Thank you for shopping at the Apple Online Store
    Apple's Online and phone Order Status services are temporarily unavailable due to a scheduled upgrade to our systems.

    We apologize for any inconvenience.
    For more assistance with your order, contact Apple Customer Support at 1-800-676-2775.
    Sales and Refunds | Terms of Use | Privacy Policy
    Copyright © 2010 Apple Inc. All rights reserved.
  6. Hopsdaballa04 thread starter macrumors regular

    Feb 4, 2009
    Who does a scheduled upgrade on a day like today? I hope they aren't clearing out orders. That would be just my luck after the day I've had.
  7. Michael CM1 macrumors 603

    Feb 4, 2008
    I tried a few minutes ago and couldn't get it to work. I only tried it because of people mentioning weird stuff about their orders. Mine went through after a few minor glitches in the wee hours of the morning. I've got to make sure I don't get charged thrice!

    This is probably some sort of slamming problem that has spiraled out of control. Apple may have underestimated demand, especially with AT&T's lower data prices, and probably had a surge of people hitting all websites involved. I doubt this would've been as much of a problem had it not all involved tapping into AT&T's servers.
  8. FamiliaPhoto macrumors 6502a


    Jul 24, 2009
    Chicago, IL
    I've gotten the server upgrade error and the "Can't connect to application instance" error. I have my confirmation email I suppose I should just consider myself lucky and move on.

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