Ordered a iPhone 7 Us black, received 2 instead?

Discussion in 'iPhone' started by LiemTa, Sep 29, 2016.

  1. LiemTa macrumors 6502

    Joined:
    Jun 2, 2014
    #1
    I ordered 1 iPhone 7 Plus 256GB black, got both of these instead? What should I do?
     

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  2. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

    Joined:
    Aug 5, 2001
    Location:
    Denmark
    #2
    Contact the reseller to make sure you don't end up paying twice in the long run.
     
  3. Relentless Power macrumors G5

    Relentless Power

    Joined:
    Jul 12, 2016
    #3
    If you ordered from your carrier or Apple, you likely will be charged for both. If the company you ordered from suspects you received a second iPhone by error later in time, you will likely be charged. It's happened to me before.
     
  4. ZipZap macrumors 601

    Joined:
    Dec 14, 2007
    #4
    They can only charge you for what you specifically ordered. Unless you have 2 orders, I would dispute any attempted charge for the second.
     
  5. LRXSE7EN macrumors member

    Joined:
    Sep 20, 2016
    #5
    Well it's legally yours now. Keep it on lock though just in case Carrier/Apple try to get it back, I doubt Apple would but carriers tend to be bothersome when they want their stuff back.
     
  6. Zorn macrumors 6502a

    Zorn

    Joined:
    Feb 14, 2006
    Location:
    Ohio
    #6
    Exactly. You have your receipt showing your order of *ONE* item. If a second charge shows up, dispute it with your credit card company immediately. The seller will have to provide proof that you ordered the second one, their suspicion that you may have accidentally got shipped a second item is not sufficient.
     
  7. Infinitewisdom macrumors 6502

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    Sep 23, 2012
  8. Older bird macrumors regular

    Older bird

    Joined:
    Apr 26, 2015
    #8
    I agree, send it back or give it to someone who would appreciate it. Karma always wins
     
  9. Lerxt macrumors regular

    Joined:
    Nov 30, 2012
    #9
    It's not legally his if he didn't pay for it.
     
  10. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #10
    And the seller could very easily prove they sent a 2nd device. Bad advice to keep it just because you didn't order it.
     
  11. jerry16 macrumors regular

    jerry16

    Joined:
    Sep 12, 2016
    Location:
    across the universe
    #11
    Send it back. Why even open it or think about battling the company for it as some have suggested? Put some good energy back into the world and do what's right.
     
  12. i hate phones macrumors 6502a

    Joined:
    Jul 5, 2010
    Location:
    Philly Suburbs, PA
    #12
    Where did you order it from? are you sure you only got charged for 1? I would contact the seller and let them know and see what they say. You shouldn't have to pay anything to send it back, if they want it back they can send you a mailing label.
     
  13. George Knighton macrumors 6502a

    George Knighton

    Joined:
    Oct 13, 2010
    #13
    No, it's not legally his. If the seller made a mistake, it's not necessarily lawful for you to take advantage of the mistake.

    If the seller made a mistake, then they should pay to have it sent back, and perhaps even insured, but it would not be a good idea for you to try to keep it. You've already given the world visual evidence that you are in possession of something that is not yours.
    --- Post Merged, Sep 29, 2016 ---
    It's not just karma he has to be afraid of. :)
     
  14. xanderville macrumors newbie

    Joined:
    Jun 27, 2010
    #14
    The honest thing to do is obviously sending the 2nd one back. Even though if you used a credit card, the reseller cannot charge you for the second one without authorization from you. If the reseller could charge your credit card for an extra phone you did not order but was shipped out to you, then ordering anything off the internet could be a mess. Imagine if Amazon starting shipping out extra things in orders and then charging you for those extra items.
     
  15. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #15
    Same people saying to keep it would also keep money accidentally deposited into their checking accounts too I bet and think there would be no consequences for spending it.
     
  16. CrownVic macrumors regular

    CrownVic

    Joined:
    Aug 19, 2016
    #16
    Cmon man you know what the right thing is. Don't listen to these "its yours now" people. You know the right thing to do is to contact apple or wherever you got it and tell them what happened.
     
  17. LoveToMacRumors macrumors 68000

    LoveToMacRumors

    Joined:
    Feb 15, 2015
    Location:
    Canada
    #17
    Legally yours, give one to your family member or sell it :) no they have no reason to charge you both
     
  18. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #18
    Don't quit your day job to get into law.
     
  19. P0stalTek macrumors 6502

    P0stalTek

    Joined:
    Feb 25, 2011
    #19
    That is incorrect. Technically, it is his device.

    https://www.consumer.ftc.gov/articles/0181-unordered-merchandise

    Not that I am saying he should keep it. However, the law says you should consider it a free gift. However, I would probably return it. In the past, I have been rewarded for doing the "right thing" as people suggest here.
    --- Post Merged, Sep 29, 2016 ---
    Couldn't find a great source for this, but you comparing apples to oranges. Definitely cannot spend mistakenly deposited funds.

    https://www.ncconsumer.org/news-articles/using-money-mistakenly-deposited-into-your-account.html
     
  20. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #20
    I'm not a lawyer either but my thinking was that the link above referenced goods sent to someone on purpose. Meaning the intent was to send someone goods without their consent in order to later collect on the goods. There has to be a provision somewhere in the law saying if you accidentally sent someone something that they can't just keep it free and clear. This would be ridiculous. Or what if it's delivered to the wrong place on accident? Do you get to keep that too? Good luck explaining either of these to a judge when the intent was never there to send someone something in order to get them to pay for it later. It was sent in error.
     
  21. i hate phones macrumors 6502a

    Joined:
    Jul 5, 2010
    Location:
    Philly Suburbs, PA
    #21
    On a side note, How do they keep track of iPhone stock? if you got someone else's order that was tied to their account, once they notify they didnt' receive it, would they flag the serial# or imei? or if the phone was never technically sold would that cause any problems in the future? I would be wary of selling it for these possible reasons.
     
  22. dstew201 macrumors regular

    Joined:
    Jan 6, 2016
    #22
    Is your phone # attached to both phones???
    On activation screen does it show your #??
     
  23. P0stalTek macrumors 6502

    P0stalTek

    Joined:
    Feb 25, 2011
    #23
    I am no lawyer. However, that seems pretty clear to me. I understand your assessment that it seems wrong to keep something you didn't purchase and I tend to agree. The law seems to have pretty succinctly put the burden on the shipper/seller.

    Q. Am I obligated to return or pay for merchandise I never ordered?
    A. No. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift.


    Q. Must I notify the seller if I keep unordered merchandise without paying for it?
    A. Although you have no legal obligation to notify the seller, you may write the seller and offer to return the merchadise, provided the seller pays for shipping and handling.​
     
  24. Zorn macrumors 6502a

    Zorn

    Joined:
    Feb 14, 2006
    Location:
    Ohio
    #24
    It's very silly to assume this would ever get before a judge. A company isn't going to spend $25,000 on their lawyers to sue you over one phone they screwed up and sent out. This is far simpler than many are making it out to be. You can't be charged for the extra item, period. If they were stupid enough to try, you would instantly win disputing the charge. The retailer has to provide proof of purchase to make charges to your credit card, "our bad, we sent extras on mistake LOL" doesn't fly. I'm not here to preach morality, do whatever you want, but they don't have much recourse either way.
     
  25. Pipper99 macrumors 68000

    Pipper99

    Joined:
    Aug 14, 2010
    Location:
    Fort Worth, TX
    #25
    Off topic. Just curious, since you have one of each, which looks better to you? Do you still prefer the black over the jet black?
     

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